Job Description

Front Desk - Receptionist (f/m/d)

MEININGER Milano Lambrate

Full-time

Are you a people person who wants to create and share memorable experiences with our guests? MEININGER Milano Lambrate is looking for a full-time Receptionist.

MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.

We run more than 35 hotels in Europe's best cities—and counting!

YOUR TASKS

• You act as a great host and create a memorable stay for our guests
• You are in charge of welcome and good-bye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy
• You respond to our guests' personal and phone enquiries and provide advice regarding local attractions, activities and additional services
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
• You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)
• You enjoy diverse working environment and are flexible to work weekdays, weekends, day-, when needed evening- and night shift

YOUR PROFILE

• You possess initial experience and are passionate about hospitality
• You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating unforgettable experience for our guests
• You are a team player, ready to help your colleagues and tackle challenges together
• You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
• You are fluent in Italian and English (min. B2), any other language is an advantage

WHAT MEININGER OFFERS

• Fair compensation package
• 2 days off offered for you to volunteer
• Extra vacation days for every year with MEININGER
• Staff nights at MEININGER Hotels
• Friends & family discounts
• Open up platform - access to 1:1 session with psychologist and mental health courses
• Language courses
• Employee events and team activities: M-Days, Winter party, teambuilding events
• Growth and development opportunities as part of an internationally expanding organization

APPLICATION

We are enthusiastic hosts as diverse as our guests. Feels like you?

Please send us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.

STEP IN & EXPLORE us here: MEININGER Milano Lambrate

Contact: Bishoi Gandi (Hotel Manager)

Remote Type:

On Site