Job Description

Front Desk Associate (Bilingual English/Spanish)

Location: Bronx, NY 10460

Position Type: Contract

Pay Rate: $18.00/hour

About the Role

We are seeking a friendly, professional, and dependable Front Desk Associate to support a busy Mental Health Services Program in the Bronx. As the first point of contact for clients, visitors, and callers, you will play a key role in creating a welcoming environment while providing administrative and front office support.

The ideal candidate is bilingual in English and Spanish, possesses excellent customer service skills, and is comfortable interacting with diverse populations in a fast-paced healthcare setting.

Key Responsibilities

• Greet clients, visitors, and staff in a professional and welcoming manner
• Answer and route incoming phone calls efficiently
• Direct visitors and inquiries to the appropriate departments or personnel
• Maintain a clean, organised, and professional reception area
• Assist with scheduling, appointment coordination, and general administrative tasks
• Provide accurate information regarding services and programme resources
• Support office operations by maintaining records and handling basic clerical duties
• Ensure client confidentiality and professionalism at all times

Qualifications

• Bilingual in English and Spanish required
• Strong verbal and written communication skills
• Excellent customer service and interpersonal skills
• Ability to multitask and prioritise responsibilities in a busy environment
• Professional demeanour and positive attitude
• Basic computer and administrative skills
• Previous front desk, receptionist, customer service, or administrative experience preferred

Preferred Experience

• Experience working in a healthcare, mental health, social services, or nonprofit setting
• Familiarity with client-facing environments and handling high call volumes

Skills

• Front Desk Support
• Customer Service
• Call Handling
• Visitor Management
• Administrative Support
• Appointment Scheduling
• Communication Skills

Job Type & Location

This is a Contract position based out of Bronx, NY.

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Bronx,NY.

Application Deadline

This position is anticipated to close on Aug 28, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.