Job Description

The Front Desk Receptionist will provide coverage of telephone and front desk duties. Answer incoming calls in a prompt, courteous manner according to Brooks customer service quality standards. Greet and assist visitors in a professional and efficient manner.

Hours: Full-time, Monday - Friday 1:30pm - 8pm, at 32 hours per week

Responsibilities:

• Receives hospital guests, ascertains needs, and directs guests appropriately.
• Courteously answers the phone and takes accurate messages.
• Answers routine questions regarding departmental policies, operations and procedures.
• Checks appointment schedules and directs or escorts guests to appropriate office or departmental area.
• Completes assignments of special projects by designated deadlines.
• Responsible for admitting patients as needed.
• Monitors patients in lobby area.
• May perform other duties as assigned.

Qualifications:

• High school diploma.
• 1 year Customer Service experience.
• 1 year of switchboard or phone experience.
• Experience using Microsoft Office.
• Ability to multitask

Hours: Full-time, Monday - Friday 1:30pm - 8pm, at 32 hours per week

Location: Bartram Inpatient Hospital, 6400 Brooks Bartram Dr, Jacksonville, FL 32258

Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

• Competitive Pay
• Comprehensive Benefits package
• Vacation/Paid Time Off
• Retirement Plan
• Employee Discounts
• Clinical Education and Professional Development Programs