EXL

Front Desk Receptionist and Office Assistant

EXL  •  Sofia, BG (Onsite)  •  16 days ago
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Job Description

In this role, you will be responsible for ensuring a well-maintained office space, providing administrative support, and creating a welcoming environment for employees and visitors.

  • Serve as the first point of contact for visitors, ensuring a professional and friendly reception experience.
  • Support the daily office operations by working closely with departments such as IT, HR, Procurement, and Capability Development.
  • Assist the Facility Manager , fill in their absence, ensure the reception is constantly attended during working hours.
  • Coordinate business guests’ welcoming, accommodation, and transportation.
  • Assist in organizing company trainings, events, and meetings.
  • Provide primary technical support and understanding of issues related to office furniture, power, and equipment, coordinate activities with respective vendors.
  • Manage office supplies, maintain records, and liaise with courier services for shipments.
  • Ensure compliance with workplace health, safety, and security regulations as per internal and local requirements.
  • Educational requirements: Completed education degree.
  • Professional experience: Experience in a similar area not mandatory. Experience in an office, corporate or hospitality settings may be considered as advantage.
  • Language skills: Fluent English (verbal and written proficiency at least at B2 level)
  • Computer skills: Good level of computer literacy, including proficiency in Microsoft Office (Word, Excel, Outlook, etc.).
  • Other skills: Very good organizational skills, accuracy, strong communication skills, and an understanding of technical issues.
  • Personal characteristics: Communicative, disciplined, and able to work effectively in a team.
EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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