Four Seasons Hotels and Resorts

Front Desk Receptionist

Four Seasons Hotels and Resorts  •  Argentine Republic (Onsite)  •  5 hours ago
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Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Eurpean elegance with uniquely Argentine twist. Set in the exclusive Recoleta neighbourhood, Four Seasons is a combination of an early-20th-century mansion and a contemporary high-rise, offering the best of modern comfort with European-style glamour. Meet up with colleagues and friends over cocktails at Pony Line and dry-aged steaks at Elena, or enjoy a local tradition – Sunday barbecue – in our secret garden.

Recepcionista

Es quien da la bienvenida a los huéspedes a la propiedad, brindando una experiencia excepcional al hacer el check-in, durante la estadía del huésped y al partir. Este rol trabaja para lograr el más alto nivel de satisfacción del huésped.

Sus tareas serán:

  • Realizar los procesos de check-in y check-out conforme a los estándares establecidos por la compañía.

  • Gestionar todas las interacciones con los huéspedes con el más alto nivel de hospitalidad y profesionalismo, atendiendo solicitudes especiales siempre que sea posible.

  • Identificar y anticipar las necesidades de los huéspedes durante su estadía.

  • Resolver quejas de manera efectiva, buscando oportunidades para personalizar y elevar la experiencia de servicio.

  • Asignar habitaciones y coordinar amenidades según corresponda.

  • Tomar reservas de habitaciones y brindar apoyo al departamento de PBX/telefonía cuando sea requerido.

Requisitos:

  • Estudios terciarios o universitarios afines a la industria.

  • Experiencia previa en posiciones similares.

  • Dominio de inglés, deseable contar con idiomas adicionales.

  • Manejo de Sistema Opera.

  • Excelente actitud de servicio, predisposición y cuidado hacia nuestros huéspedes.

  • Disponibilidad horaria para trabajar dias y horarios rotativos.

El/la postulante deberá contar con la documentación necesaria para desarrollar tareas laborales en el país.

¡Esperamos tu postulación!

Four Seasons Hotels and Resorts

About Four Seasons Hotels and Resorts

Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 130 hotels and resorts, and more than 55 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

To learn more about our career opportunities, visit fourseasons.com/careers.

For more information and reservations, visit fourseasons.com.

For the latest news, visit press.fourseasons.com.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Toronto, CA
Year Founded
Unknown
Website
fourseasons.com
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