Job Description

Looking for Someone Who Loves Helping Families!

Medical Receptionist – Pediatric Practice

Locations: Chantilly & Reston, VA
Position: Full-Time Medical Receptionist (Float between both offices as needed)

Schedule: Four 9.5-hour weekdays (6:45 AM – 5:00 PM) plus rotating half-day Saturdays (8:00 AM – 12:00 PM)

Every day in pediatrics is different—and every day is an opportunity to make a child and parent feel welcome.

We're searching for a friendly, organized, and dependable Medical Receptionist who enjoys connecting with families, thrives in a busy environment, and takes pride in creating an exceptional patient experience from the moment someone walks through our doors.

If you're someone who enjoys staying busy, solving problems, working with a supportive team, and making a real difference in your community, we'd love to meet you.

Why You'll Love Working Here

We're more than a pediatric practice—we're a team that values collaboration, kindness, and supporting one another.

What we offer:

• Four-day work week for better work-life balance
• Comprehensive health insurance
• 401(k) retirement plan
• Generous Paid Time Off (PTO)
• Paid holidays
• Supportive team environment
• Opportunities to learn and grow within a respected pediatric practice

Requirements

What You'll Do

As one of the first people our families meet, you'll help create a positive experience for every patient visit.

Your day will include:

• Greeting patients and families with warmth, professionalism, and compassion
• Checking patients in and out while maintaining accuracy and efficiency
• Answering a high volume of incoming phone calls with confidence and excellent customer service
• Scheduling appointments using provider scheduling guidelines to maximize patient access
• Verifying insurance, updating patient demographics, and collecting copayments and balances
• Scanning and organizing medical records within our Electronic Health Record (EHR) system
• Supporting providers by ensuring patient information is complete before appointments
• Working closely with teammates to keep the office running smoothly during busy clinic days

What We're Looking For

Qualifications

• High school diploma or GED required (Associate degree preferred)
• At least one year of medical receptionist experience preferred
• Customer service experience preferred
• Experience using Electronic Medical Records (EMR) or Practice Management software strongly preferred

You'd Be a Great Fit If You...

• Enjoy helping children and families
• Stay calm and organized while juggling multiple priorities
• Communicate professionally with patients, parents, and coworkers
• Have excellent attention to detail and strong computer skills
• Work well independently while also being a dependable team player
• Are punctual, reliable, and committed to providing outstanding service
• Have familiarity with basic medical terminology and general office equipment

Join a Team That Makes a Difference

At our practice, every phone call answered, every family welcomed, and every patient checked in contributes to exceptional pediatric care.

If you're looking for a career where your work truly matters and your teammates appreciate what you bring each day, we'd love to hear from you.