Job Description

We are looking for a full-time Front Desk Receptionist to help manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

As a Front Desk Receptionist, you will be the first point of contact for our company. Our receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Our office is located in Fort Collins, Colorado. This position will be full-time in the office from 7am-4pm MST, Monday through Friday with some flexibility to cover vacations as needed.

Salary begins at $19 per hour.

Requirements

Who You Are

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Great Customer service attitude
  
  

What You’ll Do

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Additional duties per supervisors
  

Who We Are

• We specialize in “Making a Difference”, we call it “Mad.” It’s in our blood. Our manifesto. Our calling. We love Mad.
• We are a world-class digital marketing company, growing small-and medium-sized businesses through a single, powerful platform.
• We provide technology and talent, with Marketing360 as our powerful software backed by the professional marketing services that the team at Madwire has to offer.
• We are a collaborative group, and everyone has some kind of talent that fits into our greater puzzle.
• Joe and JB Kellogg are rated the top CEO’s by Glassdoor 3 years straight.
• We are an Inc. 5000 Fastest Growing Company in America for 8 years straight.
• We are rated in the Top 50 Family -Owned Colorado Companies for 11 years straight.
• We were rated #2 on Entrepreneur 360 (2017).
• We were rated the #1 Best Place to Work by Glassdoor (2016).
• We are rated a Top 10 Marketing Company by Inc. 5000 (2014).

We Don’t Discriminate

Madwire is an equal opportunity employer and complies with all applicable federal, state and local fair employment practice laws. Madwire strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Madwire employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.

Madwire complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, Madwire will reasonably accommodate qualified individuals with a disability, if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits

Employee Health Benefits

Healthcare coverage is available through UMR. Dental and vision coverage through MetLife and ancillary coverage options provided by Guardian for life insurance, critical illness, long term disability, and hospital indemnity. Additionally, Madwire provides employer paid life through Guardian for Colorado employees and employer paid life and short term disability for Non-Colorado employees. Eligibility to enter Madwire’s plan is effective on your first day of employment.

401(k)

Madwire offers a 401k plan through Nationwide. Eligibility to enter the plan is first of the month following 60 days of employment. Madwire will match 50% of employee contributions up to 6% effective after one year of employment.

Paid Time Off

Madwire’s PTO policy offers unlimited vacation, eligibility to participate in this policy is effective 90 days after employment. Additionally, Madwire provides 5 sick days and 10 paid holidays per year.