Job Description
Rockstar Healthcare Virtual Assistants Wanted
📍 Onsite – Mérida, Mexico
Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices.
This is a professional, long-term onsite role focused on patient care and operational excellence — not sales, not cold calling, and not a call center environment.
What you’ll do
- Answer inbound patient calls
- Schedule and confirm appointments
- Navigate EMRs
- Verify insurance benefits (VOB)
- Support prescription refill workflows
Who we’re looking for
- Experience in a clinic, doctor’s office, hospital, or medical billing
OR
- High-end customer service professionals with excellent phone presence
What we offer
- Competitive salary based on experience
- Paid training and statutory benefits
- Consistent full-time schedule aligned with U.S. business hours
- Stable, onsite role with long-term growth opportunity
Snapscale has supported healthcare providers since 2017. The MĂ©rida team is a dedicated delivery center built for long-term growth.
Requirements
- Minimum of 2 years of experience in a healthcare setting.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Proficiency in using healthcare management software.
- Ability to work effectively in a team-oriented environment.
- Attention to detail and problem-solving skills.
