The Front Desk Receptionist will work to provide high-quality office support to the corporate team at Equity Smart Home Loans. This role requires a high-level of discretionary decision making, exceptional attention to detail, and excellent time management skills.
Represent EquitySmart well by providing exceptional customer service and effective communication, both in writing and orally, to both internal and external stakeholders
Assist the Office Manager in all aspects of maintaining an organized office for the corporate team.
Meet and greet clients as they come into the office
Assist with all office duties including ordering lunch, ordering office supplies, answering phones, scheduling meetings, filing, assisting with travel, expense reports, document distribution
Receive and distribute mail to team members
Handle email requests and queries professionally and appropriately
Position may require travel and commuting to different locations such as Branch Offices and mortgage related events
Assist with all other support duties as assigned
Some overtime and evening work required
Update Equity Smart’s “Lender List” with accurate contact information
Coordinate and complete broker packages for lenders
Assist in managing Equity Smart’s NMLS and Comergence information
Minimum Requirements
Minimum 2 years’ experience in administrative assistant and/or office support role. (Preferably in a busy office)
Bachelor’s degree or equivalent work experience
Outstanding grammar, spelling and punctuation a must
Clear, articulate verbal communication skills with a professional and courteous telephone manner
Knowledge of common business office procedures and terminology.
Ability to professionally interact with executive management and leadership
Ability to multi-task and handle constant interruptions and shifting priorities
Advanced Microsoft Office proficiency including Outlook, Word, Excel, PowerPoint
Strict attention to detail with a high level of accuracy
Ability to maintain confidentiality
Equity Smart Home Loans was founded on the simple but radical idea that every person should have the opportunity to own a home. We believe life is all about the journey and buying a home should be a super-exciting, fulfilling, and financially rewarding step along your path. It is our mission to give everyone – from every walk of life, from every background, and from every financial situation- the ability to create equity in themselves and relish in the benefits of home ownership.
We have spent decades tirelessly perfecting the loan process, with the ultimate goal of providing our clients with an experience so stress-free, so simple, so streamlined, and so successful, that it is, actually, so much FUN.
That’s right…. FUN. That’s what the home buying process should be, and we prove it is to our Equity Smart Home Loans clients everyday.
Visit equitysmartloans.com. Rates, Fees and Programs are subject to change without notice. This is not a guarantee or a commitment to lend. Some products may not be available in all states. Not all applicants qualify for financing, subject to review of credit/collateral. Equity Smart Home Loans NMLS#: 856170 DRE#: 01906808 Headquarters: 1499 Huntington Dr Suite 500, South Pasadena, CA 91030, (323) 258-4317.
