DoubleTree Hotel and Suites by the Galleria is looking for people who are passionate about delivering great guest service and enjoy engaging with people. If you have an outgoing personality and previous direct customer service experience submit your to apply!
Required Skills & Abilities:
-Two (2) years of direct customer service experience required
-Previous hotel front desk experience highly preferred
-Previous Hilton Brand experience a plus
-Flexible to work AM and PM shifts, mid-shifts, weekends and holidays
-Must have the ability to communicate in English, both verbal and written
-High comfortability in working with computers
-Must be able to stand/walk for at least eight (8) hours
-Basic mathematical skills for cash handling purposes
-Welcome guests, complete check-in process and explain hotel amenities/offers
-Promote hotel services and facilities for revenue opportunities
-Respond to guest inquiries and requests in a timely, friendly and efficient manner
-Resolve guest complaints and provide solutions to ensure guest satisfaction
Benefits:
-Medical, dental and vision insurance
-Matching 401k
-Free life insurance
-Paid time off
-Holiday pay
-Free lunch
-Hotel discount program
-Monetary incentive programs

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.
Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.
At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.