Ambassador  Hotel Collection

Front Desk Experience Curator

Ambassador Hotel Collection  •  Sunnyvale, CA (Onsite)  •  4 hours ago
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Job Description

Why Work at AC Sunnyvale Cupertino?
AC Hotel Sunnyvale Cupertino is where innovation meets hospitality. Nestled in the heart of Silicon Valley, it offers a sleek, modern workspace surrounded by creativity, culture, and cutting-edge tech. With a team-focused culture and an atmosphere that blends style with purpose, it’s the perfect place to grow your career while delivering exceptional guest experiences in one of California’s most dynamic regions.

About Us

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.

Join our team of Experience Curators!

Coury Hospitality has an amazing opportunity as a Front Desk Agent.
Front Desk Agent – AC Hotels by Marriott Moffett Park | Sunnyvale, CA
Refined Simplicity. Exceptional Service.
AC Hotel Sunnyvale Moffett Park, we are home to 350 rooms, distinct culinary venues, artfully curated social spaces, and a reputation for elevating the guest journey at every turn. As part of the esteemed AC Hotel brand, our property blends minimalist elegance with intuitive service in the heart of Silicon Valley. With thoughtfully designed spaces, curated amenities, and a passion for detail, our hotel is a haven for both business and leisure guests seeking a stay beyond the ordinary.
We’re seeking passionate hospitality professionals to join us as Front Desk Agents—key players in delivering a welcoming, memorable, and seamless guest experience.
What You’ll Do
As the first and last impression for our guests, you’ll:
• Greet guests with genuine warmth and professionalism
• Facilitate check-ins and check-outs with efficiency and poise
• Act as a knowledgeable concierge—sharing hotel features, local insights, and personal recommendations
• Resolve guest needs with empathy and creative problem-solving
• Collaborate with Valet, Housekeeping, Sales, and other departments to ensure a flawless stay
• Handle payment and room assignments with accuracy and discretion
• Represent the AC brand with pride and service excellence
What We’re Looking For
You might be our ideal candidate if you:
• Love creating human connections and personalized experiences
• Thrive in a fast-paced, luxury hospitality environment
• Communicate clearly and confidently—both in person and over the phone
• Bring positive energy and professionalism to every interaction
• Are detail-oriented and tech-savvy (experience with hotel systems is a plus)
• Have customer service experience (hospitality background preferred but not required)
Why Join AC Hotel Moffett Park?
• Work in a design-forward hotel inspired by European hospitality
• Help curate elevated experiences that delight our guests
• Be part of a collaborative team that values dedication, craft, and growth
• Enjoy access to a modern property near leading tech campuses and cultural attractions
• Grow with Coury Hospitality—a company redefining hospitality through intentional service and excellence
Ready to Make an Impact?
Join us in delivering a hospitality experience “exactly like nothing else.” Apply today and be part of something extraordinary.
Here's the Core of Coury Hospitality:
We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.

What else do YOU need to know…
This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.

Privacy Notice:Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company’s use of the personal information it collects, receives or maintains for the business purposes identified above.
Ambassador  Hotel Collection

About Ambassador Hotel Collection

Historically significant. Meticulously preserved. Utterly contemporary.

Each of the historic properties the Ambassador Hotel Collection presents was conceived to be a seamless marriage of historic splendor and modern luxury.

“I can look at the shell of a building and see its potential, both structurally and in the competitive environment,” says Ambassador chairman Paul M. Coury. “Every building has a unique quality you must be true to as you endeavor to merge original architectural integrity and neighborhood with modern luxury amenities...”

This faithful attention to detail is perfectly reflected in the personalized attention that a guest encounters at each Ambassador Hotel in Tulsa, Oklahoma, Kansas City, Missouri, Wichita, Kansas and Oklahoma City, Oklahoma. Think of it as grand style and service on a truly intimate scale.

Industry
Travel & Hospitality
Company Size
11-50 employees
Headquarters
Tulsa, OK
Year Founded
1997
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