CIG Motors Co., Ltd

Front Desk Executive

CIG Motors Co., Ltd  •  Federal Republic of Nigeria / Republic of Niger (Onsite)  •  5 months ago
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Job Description


Job Summary:

The Front Desk Executive serves as the first point of contact for customers, visitors, and stakeholders, ensuring a professional and welcoming experience. This role involves handling inquiries, directing guests, managing correspondence, and providing administrative support to various departments. The ideal candidate should be customer-oriented, well-organized, and possess excellent communication skills to represent the company’s brand effectively.

Key Responsibilities:


Customer Service & Reception Management


  • Greet and welcome visitors, customers, and clients in a professional and friendly manner.

  • Answer and direct phone calls, emails, and inquiries to the appropriate departments.

  • Maintain a clean and organized reception area, ensuring a positive first impression.

  • Provide accurate information about the company’s products, services, and promotions.


Administrative Support


  • Manage incoming and outgoing correspondence, including emails, phone calls, and deliveries.

  • Maintain and update visitor logs, appointment schedules, and meeting room bookings.


Office Coordination


  • Ensure the reception area is stocked with necessary materials such as brochures, forms, and promotional materials.

  • Coordinate with the facility management team to address maintenance or housekeeping needs.


Compliance & Security


  • Adhere to company policies regarding visitor management, confidentiality, and security procedures.

  • Work with security personnel to ensure only authorized individuals access restricted areas.

  • Report any suspicious activity or security concerns to the appropriate authorities.


Requirements


  • Bachelor’s degree in Business Administration, Hospitality, or a related field.

  • 2+ years of experience in a front desk, customer service, or administrative role, preferably in an automobile or corporate setting.

  • Excellent verbal and written communication skills.

  • Strong interpersonal and customer service skills with a friendly and professional demeanor.

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office management systems.

  • Ability to multitask, prioritize tasks, and work in a fast-paced environment.

  • Strong problem-solving abilities and attention to detail.

  • Ability to handle confidential information with discretion.


Benefits


  • Competitive
    Salary

  • 13th Month
    Allowance

  • Leave
    Allowance

  • Monthly Performance
    Bonus

  • Retirement Savings

  • Robust Medical Coverage

  • Daily Lunch

  • Employee Car Ownership Scheme

  • Learning & Development Budget

  • Group Life Insurance

  • Paid Time Off

  • Opportunity to work
    in a fast-paced and dynamic environment
CIG Motors Co., Ltd

About CIG Motors Co., Ltd

CIG Motors Co., Ltd is the representative of GAC Motor in Nigeria. It began

its operations in 2013 following a pact signed with Guangzhou Group

Automobile Group Co., (GAC Motor) to establish and manage

distribution networks in Nigeria and subsequently Africa.

CIG Motors Co., Ltd started with the introduction of 2 major models;

the GA3 Saloon and GS5 SUV models of GAC Motor; with a subsequent

introduction of 3 more models in 2016 and 2017. As at date, CIG Motors

has introduced 6 GAC Motor models into the Nigerian market; GA3,

GA3S, GS3, GS4 and the Standard Luxury SUV GS8 (which is the flagship

model). CIG Motors Co., Ltd recently introduced the Mini Space Bus GN8

and intends to cover the Nigerian market with the world’s best in terms

of automobiles.

CIG Motors Co., Ltd recently signed another landmark technical assembly

agreement with a new partner, Jiangxi Jiangling Motors Import and

Export Co., Ltd, thereby extending it’s vehicle models to include all

commercial vehicles and cars of GAC, ZNA, Dongfeng (DFAC) and

JMC brands.

The company holds its brands in very high esteem and makes very

conscious investments behind the master brand and a focused

communication investment in the value proposition packages.

Industry
Wholesale & Distribution
Company Size
51-200 employees
Headquarters
Victoria Island, NG
Year Founded
2013
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