Job Description

Responsibilities:

• Maintains confidentiality of patient information.
• Adheres to policies and procedures specific to patient rights.
• Maintains a clean and safe environment; identifies and reports hazards.
• Meets all requirements for mandatory in-services.
• Proficient in basic computer operations and all office automation equipment (telephones, voice-mail, desktop computing, electronic mail, facsimile procedures, automated, scheduling).
• Proficient with Microsoft Office software products, especially Word and Excel.
• Adheres to policies regarding attendance, conduct, grooming, and dress code.
• Exhibit sound organizational skills and personal initiative.
• Exhibit professional demeanor and communication skills.
• Exhibit the ability to communicate with a wide variety of individuals (patients, families, physicians, attorneys, external funding agencies, allied health workers, and co workers).
• Takes Room Payments with Accuracy in both Credit Card and Cash.
• Answers Guest and Patients Questions about Programs and Processes at Brooks University Campus, Helen’s House, and regarding other Programs like Adaptive Sports and how to Contact them.
• Responds promptly to Questions from those inside and outside of Brooks regarding Availability and Referral Processes.
• Promotes a positive image of Brooks to outside agencies and the public.
• Participates in performance improvement activities as needed.
• Exhibits excellent service to patients, visitors, physicians, and co-workers.
• Shows courtesy, compassion and respect.
• Exhibits values of the organization.
  

Qualifications:

• High School Diploma or equivalent
• 1 year experience in a guest facing role; previous hotel, hospital, special event or hospitality experience
• May be required to lift up to 50 pounds as needed.
• Strong written and verbal communication skills; positive and respectful interpersonal skills

Hours: Part-time & PRN; two weekends a month when 5 weekends and 1 weekend a month when 4 weekends

Location: 6207 Beach Blvd, Jacksonville, FL 32216

Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

• Competitive Pay
• Comprehensive Benefits package
• Vacation/Paid Time Off
• Retirement Plan
• Employee Discounts
• Clinical Education and Professional Development Programs