We are seeking a Patient Services Coordinator I who is bilingual to join our healthcare team. The ideal candidate will be responsible for providing administrative support and exceptional customer service to patients.
Qualifications:
- High school diploma or equivalent required; Associate's or Bachelor's degree preferred
- Fluent in both English and Spanish.
- Proven experience in a customer service or administrative role
- Strong communication and interpersonal skills
- Proficiency in basic computer skills and medical office software
- Ability to multitask and work well in a fast-paced environment
- Understanding of medical terminology and insurance processes is a plus
Responsibilities:
- Greet and assist patients in a friendly and professional manner
- Schedule patient appointments and follow-up visits
- Maintain accurate patient records and verify insurance information
- Answer phone calls and respond to patient inquiries
- Collaborate with healthcare providers and support staff to ensure quality patient care
- Assist with billing and coding tasks as needed
- Ensure compliance with all healthcare regulations and privacy policies
Lone Peak Dental Group is a Dental Service Organization that supports specialty dental offices in pediatric & orthodontics. Our unique approach of Partner-Doctor model allows the doctors to own a significant portion of their practice, while controlling 100% of the clinical aspect.
Unlike other DSOs, our Partner-Doctors work with the Lone Peak management team and are part of the decision making process for their practice.
The management team is located in Denver, Colorado at the Smile Center. They provide high quality services through our subject matter experts in non-clinical operations. This includes: accounting and finance, legal, human resources, marketing, compliance, IT and recruiting.
Our support team ensures the growth of each of our dental practices through a proactive, honest, and responsive approach. Our partner-doctors and practices can rest assured knowing that the Smile Center is ready to help them run a successful dental office.
