Job Description

**Job Summary:**

We are seeking a Patient Services Coordinator I who is bilingual to join our healthcare team. The primary responsibility of this role is to assist patients with scheduling appointments, answering questions, and providing support in both English and [Second Language]. The ideal candidate will have excellent communication skills, a compassionate attitude, and the ability to multitask in a fast-paced environment.

**Qualifications:**

- High school diploma or equivalent required; associate's degree preferred

- Proficiency in English and Spanish (written and verbal)

- Previous experience in a healthcare or customer service setting preferred

- Strong organizational skills and attention to detail

- Ability to remain calm and professional in stressful situations

- Proficient in basic computer skills

**Responsibilities:**

- Greet and assist patients in person or over the phone

- Schedule appointments and arrange referrals as needed

- Collect and update patient information in the system

- Answer patient inquiries and provide information about services

- Maintain a clean and organized work area

- Collaborate with healthcare providers to ensure smooth patient flow

- Adhere to confidentiality standards and HIPAA regulations

- Assist with administrative tasks as assigned

**Work Environment:**

This position will primarily be based in a healthcare facility, such as a clinic or hospital. The role may require occasional work on evenings or weekends to accommodate patient needs.

**Benefits:**

- Competitive salary

- Health, dental, and vision insurance

- Retirement savings plan

- Paid time off and holidays

- Opportunities for professional development and advancement within the organization

If you are a compassionate individual with strong communication skills in English and [Second Language], we encourage you to apply for the Patient Services Coordinator I Bilingual position. Join our team and make a difference in the lives of our patients.