Job Description

Front Desk Coordinator, Office Management – Full Time Position

Location: Canton, GA

A better way to deliver care starts here!

At The Joint Chiropractic, we’re making quality chiropractic care more accessible, convenient, and affordable for everyone. Our retail-style clinics create a welcoming environment where patients can easily make wellness part of their everyday lives.

As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint serves millions of patient visits each year across nearly 1,000 locations. we’re proud to be part of a growing movement to make wellness care easier to access.

When you join our team, you’re joining a company that believes in helping people feel better, creating meaningful patient experiences, and making a difference in the communities we serve.

Position Summary

We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in creating an exceptional patient experience, supporting efficient front office operations, and contributing to overall clinic growth. You should be comfortable showing leadership.

The Front Desk Coordinator will work closely with the Clinic Director and team to deliver outstanding customer service, strengthen patient relationships, and identify opportunities to improve the overall patient journey. The ideal candidate is passionate about health and wellness, enjoys helping people, and thrives in a fast-paced, customer-focused healthcare environment.

This is an exciting opportunity for someone who takes pride in creating a welcoming experience, is motivated by achieving goals, and wants to make a meaningful contribution to both patient satisfaction and the success of the clinic.

Key Responsibilities

• Greet and check in patients, creating a warm, professional, and welcoming experience.
• Manage patient flow and front desk operations in an organized and efficient manner.
• Present and sell wellness plans, memberships, and services confidently and accurately.
• Build strong patient relationships and provide exceptional customer service to encourage loyalty and retention.
• Provide professional and friendly phone service, including answering calls, scheduling appointments, handling patient questions, and assisting with inquiries.
• Re-engage inactive members and maintain up-to-date patient records using SOP software
• Work closely with the Clinic Director, management, and team to achieve clinic goals and improve the patient experience.
• Maintain a clean, organized front desk and clinic environment
• Work independently, take initiative, and manage priorities effectively in a fast-paced clinic environment.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service and sales experience required
• Strong phone, computer, and multitasking skills
• Energetic, motivated, and confident in a goal-driven environment
• Positive attitude with a team-oriented mindset
• Must be able to stand/sit for long periods and lift up to 50 pounds
• Office management and sales experience is a plus

Schedule

This role requires weekend availability. Position is 35 hours, 3 week days and 1 weekend day.

Compensation and Benefits

• $20/hr. + Plus Bonus
• Opportunities for future growth and development
• Health Benefit package
• PTO
• Lunch Break Paid

Why Join Us

When you join The Joint, you’re not just starting a job- you’re becoming part of a team that’s passionate about helping people feel their best. Our innovative approach makes care more accessible, allowing you to focus on what matters most: creating a great experience for every patient.

You’ll have the opportunity to grow your skills, build meaningful relationships with patients, and make a real impact on the success of the clinic. We value Trust, Respect, Accountability, Integrity, and Excellence, and we’re looking for team members who bring those values to life every day.

Business Structure

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.

Ready to Join the Movement?

Apply today and start moving your career in the direction you want. For more information, visit www.thejoint.com, or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.