Stratton Amenities

Front Desk Concierge (Part-Time / Weekend)

Stratton Amenities  •  Chicago, IL (Onsite)  •  2 hours ago
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Job Description


Front Desk Concierge (Part-Time)

Position Overview

Stratton Amenities is seeking a reliable and professional Front Desk Concierge to support a luxury residential community. This role is responsible for maintaining a strong lobby presence, managing resident and guest interactions, and ensuring smooth front desk operations during assigned shifts.


Key Responsibilities


  • Maintain a professional, welcoming lobby presence at all times

  • Greet residents and guests, manage visitor access, and announce arrivals

  • Answer and route phone calls with proper etiquette

  • Handle packages, deliveries, and key control according to property procedures

  • Monitor building access and follow security protocols

  • Assist residents with requests, reservations, and general inquiries

  • Maintain accurate logs and reports for incidents, visitors, and deliveries

  • Coordinate with property management and escalate issues when needed

  • Ensure the front desk and lobby remain clean, organized, and presentable


Qualifications


  • Prior concierge, front desk, hospitality, or customer service experience preferred

  • Strong communication and interpersonal skills

  • Professional appearance and demeanor

  • Reliable, punctual, and able to work independently

  • Comfortable handling multiple tasks in a fast-paced environment

  • Basic computer proficiency and ability to learn property systems


Requirements


  • Must be available to work weekends consistently

  • Must be able to stand or sit for extended periods

  • Must pass a background check


Compensation


  • Competitive hourly rate based on experience

Equal Opportunity Employer

Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.
Stratton Amenities

About Stratton Amenities

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style services to a variety of properties including but not limited to, mixed-use, multifamily, condominium, and commercial properties. Our drive for excellence and passion for hospitality empowers our associates to always be committed to providing quality service and unparalleled support so residents and guests can have a memorable experience.

> Customizable to fit the needs of our clients and resolve their unique challenges.

> Boost resident engagement and satisfaction by enhancing their living experience with our value-adding services that will ultimately increase resident retention.

> Our clients will gain peace of mind by safeguarding their property.

> Top-notch training and continuous development to all our associates to ensure efficient, consistent, and professional service.

Industry
Travel & Hospitality
Company Size
201-500 employees
Headquarters
Frisco, Texas
Year Founded
2015
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