Job Description

As a Front Desk Clerk at Harbour Lights Resort in Myrtle Beach, you will be providing excellence in service while checking owners and guests in and out of the property and responding to inquiries regarding services throughout the duration of their stay. Commitment and dedication to our service culture is an encouraged behavior to be displayed toward our guests and team member at all times.

Why do team members like working for us:

• Day 1 Benefit Eligibility
• Competitive base pay
• Recognition Programs and Rewards
• Discounted travel programs
• 401(k) program with company match.
• PTO, 10 Paid Holidays per year plus 2 floating
• Paid Sick Days
• Employee stock purchase program
• Tuition reimbursement programs
• Numerous learning and advancement opportunities

Schedule Details: Shifts may vary. We are seeking candidates with open and flexible availability, including weekends and holidays. You could be assigned a AM or PM shift.

Main Responsibilities:

• Inputs information into the reservation’s system.
• Assists guests with reservations or changes as required.
• Generates invoices and collects payments.
• Maintains safety deposit boxes.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets.
• Other duties as assigned.

What are we looking for?

To fulfill this role effectively, you must possess the following minimum qualifications and experience:

• High School Graduate or equivalent experience
• Proficient English language interpersonal skills to communicate both verbally and in writing with guests, owners and co-workers, and fully comprehend job assignments.
• Have open availability to adjust to schedule changes and cover shifts on short notice in order to meet business demands.
• Ability to multi-task responsibilities and prioritize duties to organizational demands
• Prior cash handling and data entry experience required.
• Previous customer service experience

Preferred, but not required:

• Prior hospitality or related experience.
• Previous Front Desk or relevant work history

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What are we looking for?

To fulfill this role effectively, you must possess the following minimum qualifications and experience:

• High School Graduate or equivalent experience
• Proficient English language interpersonal skills to communicate both verbally and in writing with guests, owners and co-workers, and fully comprehend job assignments.
• Have open availability to adjust to schedule changes and cover shifts on short notice in order to meet business demands.
• Ability to multi-task responsibilities and prioritize duties to organizational demands
• Prior cash handling and data entry experience required.
• Previous customer service experience

Preferred, but not required:

• Prior hospitality or related experience.
• Previous Front Desk or relevant work history