Horizon Outdoor Hospitality

Front Desk Clerk (FT/PT)

Horizon Outdoor Hospitality  •  Michigan (Onsite)  •  16 days ago
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Job Description

Timberline Campground is a family-friendly campground located near Crystal Lake, Sleeping Bear Dunes, and the Betsie River in beautiful northern Michigan. We’re looking for a dependable, friendly, and organized Front Desk Associate to help create a welcoming experience for our guests throughout the camping season.

Responsibilities

  • Greet and assist campers and guests
  • Handle reservations, check-ins, and check-outs
  • Answer phones and respond to guest questions
  • Process payments and maintain reservation records
  • Provide information about campground amenities and local attractions
  • Assist with camp store and office organization
  • Help ensure guests have an enjoyable stay

Requirements

  • Myst pass background check
  • Friendly and professional attitude
  • Strong communication and customer service skills
  • Basic computer and phone skills
  • Reliable and able to multitask
  • Weekend and holiday availability
  • Hospitality, retail, or office experience is a plus, but not required

Benefits

  • Competitive pay for all hours worked
  • Free or discounted RV site (depending on hours worked)
  • Generous yearly PTO
  • Career-like benefits (depending on hours worked)
  • Matching 401K (after 6 months of employment)
  • Flexible full-time or part-time scheduling
  • Friendly team atmosphere
Horizon Outdoor Hospitality

About Horizon Outdoor Hospitality

With over 75 years of combined experience in the Outdoor Hospitality industry, we offer innovative and comprehensive management and consulting solutions for the Outdoor Hospitality industry, including RV resorts, RV parks, and glamping resorts. It is our expressed goal to assist clients in setting a higher standard in operational and financial effectiveness, as well as satisfaction and experience for their guests. We’re passionate about assisting our clients with their particular needs and achieving better results, all with the intention of forging long-term alliances and relationships with them.

From absentee owners to onsite managers and individual owners to institutional holdings, we offer tailored and customized approaches to each unique situation, while also providing innovative and effective solutions. No matter where your property is located or the size of the property or market, chances are we can help you. Even though each property is different and solutions can vary greatly, some things remain constant: you want to attract new customers, keep them, increase efficiency and satisfaction, and make more of a return on your investment. How can we assist you today?

Industry
Travel & Hospitality
Company Size
11-50 employees
Headquarters
Castle Rock, Colorado
Year Founded
2004
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