Job Description

Our fast-growing company values exceptional guest experiences, and we need you to be the heart of it all! As a Front Desk Agent, you will play a crucial role in crafting an appealing atmosphere and providing warm and friendly service to help our guests make lifelong memories.

At HGV, we believe that helping people get away helps you get ahead. We are committed to helping you achieve your goals and build a bright future. Join our team and take advantage of this outstanding opportunity to be part of our journey to success. Apply now and see just how far you can go!

Why do Team Members Like Working for us:

• Team Member Travel Program offers deeply discounted rates.
• Recognition Programs and Rewards
• 401(k) program with company match.
• Paid Time off and Paid Sick Days
• Perks At Work: employee pricing platform
• Employee Assistance Program that supports your physical and mental well-being
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• And more!

Main Responsibilities:

• Greets guests and owners on arrival.
• Check in/out guests.
• Generates folio and collects payments.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
• Answering phones and directing calls.

The hourly rate for this role is between $20.62 -$20.70 based on experience

What are we looking for:

• A professional demeanor.
• Basic computer skills.
• Proficient English language, both verbally and in writing.
• Open and flexible availability, including weekends and holidays
• Ability to multi-task responsibilities and prioritize.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

• Greets guests and owners on arrival.
• Check in/out guests.
• Generates folio and collects payments.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
• Answering phones and directing calls.

What are we looking for:

• A professional demeanor.
• Basic computer skills.
• Proficient English language, both verbally and in writing.
• Open and flexible availability, including weekends and holidays
• Ability to multi-task responsibilities and prioritize.