Holland America/Princess Alaska-Yukon Land Operations

Front Desk Clerk

Holland America/Princess Alaska-Yukon Land Operations  •  Onsite  •  3 hours ago
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Job Description

Front Desk Clerk

Department: Guest Services

Employment Type: Seasonal - Full Time

Location: Fairbanks Princess Riverside Lodge


Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

The Front Desk Clerk serves as the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

RESPONSIBILITIES

  • Performs a variety of moderately difficult customer service tasks.
  • Routinely applies knowledge of Company products, services, and policies to provide excellent customer service and generate maximum sales.
  • Assists customers, employees, and management and responds to queries.

REQUIREMENTS

  • Must pass a pre-employment background check.
  • Minimum age of 18 years is required to reside in company housing, where available.
  • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

  • Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
  • Ability to work in a fast-paced environment with multiple tasks and external influences.
  • Ability to work independently with minimal supervision while achieving daily goals.
  • Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
  • Ability to stand/walk/work on feet for minimum of 8 hours per day.

Benefits

  • Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
  • Reward for Referral Program
  • Experience – Of a lifetime!
  • Rewards & Incentives
  • Community Service
  • Employee Activities
  • Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

Holland America/Princess Alaska-Yukon Land Operations

About Holland America/Princess Alaska-Yukon Land Operations

We are a collaboration of Holland America Line and Princess Cruises, innovators in Alaska tourism and advocates for the environment. We provide all the land-based logistics and operations in Alaska and the Yukon. We offer year-round positions and summer seasonal jobs for individuals just entering the workforce to those with life experiences. We operate hotels, a fleet of luxury motor coaches and the largest domed rail cars in the world; we offer both luxury and adventure that is truly unmatched. Don’t miss your chance to find adventure and work for the largest tour operator in Alaska!

To view our year-round and summer jobs in Alaska and the Yukon, visit www.alaskatourjobs.com or www.yukontourjobs.com.

Must be authorized to work in the United States or Canada. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time.

Industry
Travel & Hospitality
Company Size
501-1,000 employees
Headquarters
Anchorage, AK
Year Founded
Unknown
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