Job Description

Associa Carolinas, an Associa company, is hiring a part time Front Desk Associate to work on Sat. and Sun., and occasional weekday as needed.

Shift hours: 8am-4pm or 2pm-10pm.

Daily responsibilities:

• Work at the Front Desk.
• Meet and greet homeowners, visitors, contractors, and vendors.
• Research and respond to inquires in-person, by phone, and email.
• Manage email communications to homeowners, updating homeowners on HOA Rules and Regulations, community news and events, and maintenance projects.
• Assist homeowners in navigating online portals to pay monthly fees, sign up for events, and enter work order requests.
• Check-in guests as they enter the community.
• Provide information, forms, guidance, and directions.
• Set up file folders and file documents.
• Monitor pools to ensure HOA Rules and Regulations are followed.
• Other duties as requested.

Qualifications

• High school diploma or GED equivalent required.
• Customer service oriented, collaborative team member, and excellent communications skills (written and spoken).
• Takes ownership and initiative with attention to details.
• Ability to work in a fast paced work environment.

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