Job Description

Hello!

This position is for both Front Desk ($17/hr) and Audit ($19/hr).

You will be scheduled three days during the day, either 7am-3pm or 3pm-11pm, and two shifts overnight.

*It's possible to work a mid-shift, which includes shift times that start between 7am and 3pm (times listed below).

This position requires open availability. You must be available to work:

A) Any day of the week, including the weekend.

B) Any of the following shifts: 7am-3pm, 9am-5pm, 10am-6pm, 3pm-11pm, or 11pm-7a (Audit).

We are unable to guarantee a set schedule. However, we will try our best to honor any scheduling preferences.

We also try to rotate weekends for all employees!

Due to unpredictable occupancy, we are unable to work with individuals that have an additional job(s). Your schedule will change on a weekly basis.

Sample schedules, but not limited to-

M -OFF

T - 3pm-11pm

W - 3pm-11pm

TH - 3pm-11pm

FR - 11pm-7am

SAT - 11pm-7am

SUN - OFF

M -3pm-11pm

T - 3pm-11pm

W - 3pm-11pm

TH -11pm-7am

FR - OFF

SAT - OFF

SUN - 11pm-7am

M -7am-3pm

T - 7am-3pm

W - OFF

TH -11pm-7am

FR -11pm-7am

SAT - OFF

SUN - 7am-3pm

M -OFF

T - 10am-6pm

W - 10am-6pm

TH - 3pm-11pm

FR -11pm-7am

SAT - OFF

SUN - 11pm-7am

We are pleased to announce a wonderful opportunity for a Front Desk Associate.

What will you be doing most days?

• Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
• Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow
• Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity
• Anticipate guests’ needs and go out of your way to maximize the guest experience
• Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests

What are the requirements for this position?

• You love working with people and will go above and beyond for each guests’ needs
• You work well with others and enjoying working and being part of a team
• You have excellent oral, written, and interpersonal communication skills
• You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests

Physical Requirements for this Position

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This position would require little to no travel outside the property and surrounding area.

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Position: Front Desk Associate

Department: Property

Hourly

Position Reports to: General Manager

Revised 5/8/26

Hello!

Thank you for your interest in applying at our property! We are looking for someone who is able to work all shifts ($17/hr) and will be crossed trained in working overnight (11pm-7am).

You will recieve a pay differential ($19/hr) if/when you're scheduled to work overnight.

If you have open availability, a welcoming personality, and are eager to learn then we encourage you to apply!