North Point Hospitality

Front Desk Associate

North Point Hospitality  •  Savannah, GA (Onsite)  •  15 hours ago
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Job Description

We're looking for team members who are passionate about hospitality and dedicated to outstanding guest service. Bring your positive attitude and professionalism, and we’ll help you build a rewarding career!

Why Join Us?

  • Free Parking / On Bus Route
  • Early Access to Earned Wages
  • PTO after 90 Days.
  • Medical, Dental and Vision Insurance
  • 401(k) Match
  • Travel Discounts
  • Competitive Pay

What you'll do (mostly this...other duties may be assigned):

  • Use technology to deliver an exceptional guest experience
  • Warmly greet and welcome guests upon arrival
  • Manage check-in, check-out, and billing with accuracy and care
  • Handle sensitive guest information, including room assignments and payment transactions
  • Respond to guest inquiries and resolve concerns promptly and professionally
  • Follow all policies, procedures, and in-service requirements
  • Support front desk operations: answer main phone lines, respond to GXP, and track GSS & TripAdvisor scores

What we’re looking for:

  • High school diploma
  • 2+ years of hotel front desk experience (preferred)
  • A genuine love for meeting new people and building connections
  • A positive attitude and natural customer-service flair
  • Reliability, integrity, and strong team spirit
  • Polished, professional manners
  • The ability to anticipate guest needs and delight them with friendly, thoughtful service
  • A consistently caring and respectful approach
  • A gracious host mindset—for guests, vendors, and future teammates

About North Point Hospitality:

North Point Hospitality was started in 1978 and is located in Atlanta, Georgia. We build high-quality hotels in popular areas. Over the years, we’ve worked with big hotel companies like Hilton and Marriott to create these projects. So far, we’ve built 38 hotels from the ground up, investing over $600 million. Today, we own and manage 9 hotels in the Southeast, including 8 that are part of the Hilton and Marriott brands. We’re also working on 5 more hotels that are either being built or planned.

North Point Hospitality

About North Point Hospitality

The vision of North Point Hospitality is that our company continues to be recognized as an award winning owner, developer and manager of brand defining hotels in key business markets and leisure destinations. That through a continued divestiture of leisure products, our measured and balanced approach to growth will yield resources that are reinvested in the company for the benefit of our stakeholders. That our guest experience, our culture of superior service and that our associates, at all levels, are provided the leadership, training and autonomy needed to create that culture regardless of hotel location or brand affiliation.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Atlanta, Georgia
Year Founded
1978
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