Job Description

Omni Las Colinas

Join the Team at Omni Las Colinas Hotel – Where Luxury Meets Lifestyle

Nestled along the scenic Mandalay Canal in the heart of Irving, Texas, Omni Las Colinas Hotel is a vibrant urban retreat that blends upscale sophistication with the energy of a growing destination. Our AAA Four Diamond property recently completed a $13-million-dollar renovation, elevating every corner of the hotel with modern design, enhanced amenities, and refreshed guest experiences.

With 401 luxury guest rooms and 96 suites, event space spanning more than 50,000 square feet, and the iconic LRH Restaurant & Bar, our hotel offers guests—and associates—a dynamic, high-end experience. From waterfront dining and resort-style pool experiences to curated local events, we serve as a central hub for leisure travelers, business professionals, and locals alike.

At Omni Las Colinas, we don’t just deliver exceptional service—we create unforgettable experiences. And it all starts with our people.

We’re looking for passionate, driven, and service-focused individuals to join our team. Whether you're beginning your career in hospitality or looking to grow in a supportive, inclusive environment, you'll find endless opportunities here. As part of the Omni Hotels & Resorts family, you'll benefit from a strong culture of excellence, industry-leading training, and a commitment to associates well-being and development.

The Spa Front Desk Agent ensures a high standard of service and hospitality in the Spa Reception and Retail area. Successfully introduces and schedules Spa services and operations through direct contact, either in person or by phone/email with Resort, or local guests, members, and staff to maximize member/guest satisfaction and revenue.

Responsibilities:

• Greet and welcome all guests coming into the Spa.

• Handle all the billing and point-of-sale functions for spa services and retail sales.

• Maintain a sense of order and efficiency for Spa operation via proper scheduling of guest and staff appointments.

• Assist with scheduled retail inventory.

• Maintain the orderliness, cleanliness, and presentation of the Spa Reception and Retail.

• Provide personal attention and ensure a pleasant visit for each guest.

• Be the initial and complete source of information regarding everything that is available in the Spa and all procedures to ensure guest comfort.

• Attend all required department training and meetings.

• Perform any other duties required by management.

Qualifications:

• Ability to stand for the entire scheduled shift.

• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays.

• Must be passionate about providing warm, engaging, and personalized service.

• Must meet standards of appearance and always maintain a high level of personal hygiene.

• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.