Carter Creek Winery Resort & Spa

Front Desk Agent South Coast Winery Resort & Spa

Carter Creek Winery Resort & Spa  •  $17/hr  •  Temecula, CA (Onsite)  •  4 days ago
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Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Tuition assistance
  • Vision insurance
  • Wellness resources


South Coast Winery Resort & Spa is seeking a warm, professional, and service-driven Front Desk Agent to be the welcoming face of our luxury resort. If you take pride in creating exceptional first impressions and delivering memorable guest experiences, we’d love to meet you.

What You’ll Do

  • Greet guests with genuine hospitality and ensure a seamless check-in and check-out experience
  • Manage reservations, room assignments, billing, and cash handling accurately
  • Respond to guest inquiries, requests, and concerns promptly and professionally
  • Coordinate with Housekeeping, Maintenance, and Guest Services to exceed guest expectations
  • Maintain knowledge of resort amenities, winery offerings, spa services, and local attractions
  • Uphold brand standards, policies, and procedures at all times

What We’re Looking For

  • Previous hotel front desk or customer service experience preferred
  • Strong communication and interpersonal skills
  • Professional appearance and positive attitude
  • Ability to multitask and remain calm in a fast-paced environment
  • Flexibility to work evenings, weekends, and holidays as needed
  • Experience with hotel PMS systems is a plus

Why Join South Coast Winery Resort & Spa

  • Work in a beautiful luxury resort and winery setting

  • Competitive pay and benefits

  • Employee discounts on dining, spa, and retail offerings

  • Opportunities for growth and career development

  • Be part of a passionate team dedicated to excellence in hospitality

At South Coast Winery Resort & Spa, every guest experience begins with you.

Apply today and help us create unforgettable stays.


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Compensation: $17.00 per hour

Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with 4 hotels and resorts as well as 3 wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Hill Country, Texas. Carter Hospitality Group also serves as the owner-franchisee for Radisson Hotel Orlando Lake Buena Vista South, Orlando Florida. The company also owns the South Coast Winery in Temecula California, Carter Estate Winery in Temecula California and the Carter Creek Winery in Hill Country, Texas. For More information, visit us at CarterHospitality.com.

Purpose

Enriching lives by crafting exceptional environments and experiences.

Niche

We design, build and care for unique settings where communities thrive and memorable experiences come to life.

We are an Equal Employment Opportunity employer.

Carter Creek Winery Resort & Spa

About Carter Creek Winery Resort & Spa

Carter Creek Winery Resort & Spa is a scenic resort in the heart of Texas Hill Country between Johnson City and Fredericksburg, Texas. Set amidst rolling hills and vineyards, it features 78 residential-style villas located steps from the vineyards, two tasting rooms serving award-winning wines, an outdoor pavilion hosting live music, a 24-hour fitness center, a spa and a heated seasonal outdoor pool. Carter Creek’s winery offers some of the region’s top varietals, and it’s the only winery in the region with an onsite microbrewery serving craft beer.

Its 16,000 square feet of flexible event space is ideal for the most essential business meetings for groups of 10 to 200. The property features state-of-the-art event technology and planning services – making it the ideal backdrop for conferences, business meetings, corporate retreats and more.

The stunning natural beauty of Carter Creek Winery Resort & Spa’s lush, manicured landscapes and acres of rolling vineyards is a magical location for indoor or outdoor weddings and lavish events. Accommodating everything from a small rehearsal dinner to an extravagant wedding reception, guests can indulge in vineyard vistas while celebrating in a relaxing, picturesque atmosphere complemented by famous Texas-friendly service.

For dining, Old 290 Brewery & Restaurant creates and serves tasty small-batch light ales such as pilsners and blondes, medium-bodied pale ales, brown ales and porters and stouts featuring local fruits that pair with hearty and bold Texas-style cuisine, emphasizing locally sourced ingredients.

Industry
Travel & Hospitality
Company Size
11-50 employees
Headquarters
Johnson City, Texas
Year Founded
2019
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