$1000 Joining Bonus Available
Front Desk Agent / Night Auditor – Now Hiring
Must have Hotel Experience
Pay Rate: $15 – $22 per hour
Perks & Benefits:
Job responsibilities
Front Desk Agent Job Description:
We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure.
*Address - Fairfield by Marriott Inn & Suites Lebanon ,
410 Gateway Ave, Lebanon, IN 46052, United States
*Joining: Immediately !!!
*NOTE - The interview is in-person only. No virtual hirings.
Front Desk Agent Responsibilities:
1. Greeting and thanking guests in a sincere, friendly manner.
2. Checking guests in on arrival and out on departure.
3. Posting charges to appropriate guest accounts.
4. Anticipating and addressing guests' needs, and resolving their problems and complaints.
5. Assisting guests with disabilities.
6. Operating switchboard and assisting with inquiries.
7. Assisting the reservations manager with taking reservations.
8. Collaborating and communicating with other internal departments to ensure guest satisfaction.
9. Complying with company procedures and safety policies.
10. Performing duties on a daily checklist.
Job Qualification
Front Desk Agent Requirements:
1. High school diploma or suitable equivalent.
2. 1+ years of front desk agent experience preferred.
3. Well-groomed, professional appearance.
4. Outstanding written and verbal communication skills.
5. Team player.
6. Physically agile, and able to stand for extended periods.
7. Available to work shifts, over weekends, and on public holidays.
The Ghoman group was founded by Amarbir Singh Ghoman and Harry Ghoman. After graduating from hotel management, he started his career with his first small pizza restaurant. Over the years, the Ghoman group has developed hotels (branded and unbranded), travel centers and truck stops, businesses, and restaurants, franchised and non-franchised. The Ghoman group owns and manages hotels, restaurants, travel centers, land development throughout the United States and Canada. Throughout their careers, they have received numerous awards and recognition for their accomplishments. Since 1995, the organization has created thousands of jobs and added millions of dollars to the economy.
Ghoman group has been involved in socially significant sports events, building a sporting stadium, and sponsoring teams throughout the country. Ghoman group is involved with helping the unfortunate build houses. The Ghoman group has donated time and money to the underprivileged sporting uniforms and equipment.
Take a moment and learn about our incredible team .
