StepStone Hospitality

Front Desk Agent

StepStone Hospitality  •  Charlotte, NC (Onsite)  •  1 day ago
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Job Description

Are you friendly, dependable, and do you enjoy helping people? Holiday Inn Express & Suites Ballantyne is looking for a Full-Time Front Desk Agent to join our team!

What We're Looking For:

Responsibilities:

  • Welcome guests with a friendly and professional attitude.
  • Check guests in and out efficiently.
  • Answer phone calls and assist with guest requests.
  • Handle reservations and payments.
  • Work closely with housekeeping and maintenance to ensure an outstanding guest experience.
  • Maintain a clean and organized front desk area.

If you're passionate about hospitality and enjoy creating great guest experiences, we'd love to meet you! Apply today and become part of the Holiday Inn Express Ballantyne team!

Requirements

What We're Looking For:

  • Previous hotel front desk experience is preferred, but we're willing to train the right person.
  • Excellent customer service and communication skills.
  • Highly motivated with a positive attitude.
  • Ability to multitask in a fast-paced environment.
  • Reliable, organized, and able to work independently as well as part of a team.
  • Flexible schedule, including weekends and holidays.
StepStone Hospitality

About StepStone Hospitality

StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction.

StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Providence, Rhode Island
Year Founded
2009
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