East West Hospitality

Front Desk Agent

East West Hospitality  •  $25/hr  •  Onsite  •  5 hours ago
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Job Description

At East West Hospitality, our vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We hope you’ll consider joining us!

About the Role

Snowmass Mountain Lodging, located in Snowmass Village, CO is looking for a Front Desk Agent to join our team. If you enjoy working as a part of a team and have a motivated and positive attitude, we would love to meet you!

    • Job Location: Snowmass Mountain Lodging, Snowmass Village, CO
    • Pay Rate: $25.00 Hourly
    • Schedule: Flexible Schedule, some nights, weekends, and holidays required
    • Employment Status:
    • Start Date: ASAP
    • Accepting applications until: 9/30/2026
What You'll Do
  • Warmly welcome guests and owners, ensuring smooth arrivals, departures, and concierge support.
  • Manage check-ins, check-outs, payments, and pre-arrival communication for a seamless stay.
  • Address maintenance and housekeeping requests, conduct property inspections several times a day.
  • Sort and deliver packages, and maintain a tidy, welcoming reception area.
  • Assist with arrival/departure inspections and other duties as needed.
  • Assist with package/luggage delivery with packages up to 100lbs.
About You
  • Guest Services experience not required but recommended.
  • Ability to display good hospitality skills and sets a positive example for guest relations.
  • Good communication skills (verbal, listening, writing).
  • Basic computer knowledge, Microsoft word, teams, excel.
  • Focus on what truly predicts success
Benefits & Perks
  • Health Insurance - Choose from three plans!
  • Dental, Vision, & Accident Insurance
  • Life Insurance
  • Ski Pass or Equivalent Bonus
  • 401(K) Plan with Employer Match
  • Paid Time Off & Paid Sick Time
  • Career Development Trainings
  • Discounts at Eye Pieces & Venture Sports
  • Sabbatical Program
  • $500 Referral Program
  • Employee Assistance Program
Why Join Us

Our mission is to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong. That starts by living true to our core value, Embracing Diversity. These principles are always top of mind and are never in question.

East West Hospitality is an equal opportunity employer and participates in E-verify.

We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applicants from all backgrounds and experiences and make employment decisions based on qualifications, merit, and business needs.

East West Hospitality

About East West Hospitality

We are: Entrepreneurial, Local, Transparent, Personal, and Collaborative.

Based in Colorado, East West Hospitality has more than 30 years of success in a diversity of businesses including association, rental and property management, hotels, spas, fitness, restaurants, and retail operations. EWH actively manages over 85 Homeowner Associations and more than 2,500 units with over 1,300 employees in Colorado, Utah, South Carolina, California and Hawaii. EWH is honored to provide a comprehensive collection of condominiums, townhouses, luxury homes, and hotels within its vacation rental program. With more than $2 billion in assets under management, East West Hospitality prides itself on offering optimal results for owners and genuine hospitality to our guests and employees.

For those who believe where they go says a lot about them, we are partners who deliver genuine hospitality. We help simplify the complicated by sharing the places we love and know best; allowing you to not just be in our destinations, but truly live our destinations.

EXCEPTIONAL EMPLOYEE RETENTION RATES

As a direct result of our culture, we have incredible retention rates. We operate in incredible resort markets, typically requiring a significant number of seasonal employees. Many of these return to us year after year. Our permanent, core, year round staff has been with the company for an average of 6.8 years

Industry
Travel & Hospitality
Company Size
201-500 employees
Headquarters
Avon, Colorado
Year Founded
1987
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