Accor

Front Desk Agent

Accor  •  Dubai, AE (Onsite)  •  4 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Responsibilities:

Consistently offer professional, friendly and engaging service.

  • Greet, check in and settle guest accounts while ensuring all service standards are followed
  • Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float
  • Handle guest requests, questions and concerns effectively and promptly
  • Promote a professional team environment
  • Follow department policies, procedures and service standards
  • Performs any and all other tasks assigned by management
  • Upholds the highest standard of internal and external customer service at all times

Qualifications

  • 2 years of experience in similar role in hotel industry
  • ​​​​​​Excellent communication and interpersonal skills.
  • Professional appearance and customer-focused attitude.
  • Strong organizational and multitasking abilities.
  • Ability to work effectively in a fast-paced environment.
  • Basic computer proficiency and willingness to learn new systems.
  • Strong attention to detail and problem-solving skills.
  • Reliable, dependable, and team-oriented mindset.
Accor

About Accor

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Issy-les-Moulineaux, FR
Year Founded
Unknown
Website
accor.com
Social Media