Janie

Front Desk Agent

Janie  •  San José, CR (Remote)  •  2 days ago
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Job Description

Join our exceptional team and contribute to US healthcare!

About Janie:

Janie is a back office workflow provider that offers medical billing, insurance coordination, and scheduling services to medical groups and practices across the United States. We serve a wide range of medical specialties.

We are seeking talented individuals who are passionate about patient care and making a meaningful impact on people's lives. Our mission is to recruit and train exceptional individuals worldwide to support US medical patients.

About the Position:

As a Front Desk Agent, you will provide vital administrative support to our dental team while working remotely. Your responsibilities will include managing appointment schedules, handling patient inquiries, assisting with insurance verification, and ensuring that our office runs smoothly. The ideal candidate will have excellent communication skills, a solid understanding of dental terminology, and a passion for delivering outstanding patient care.

Primary Responsibilities:

  • Answer phone calls and address patient inquiries
  • Schedule and confirm appointments
  • Pre-screen calls (triage) and direct patients accordingly
  • Work with insurance and medical records
  • Assist with various administrative tasks as needed

Requirements:

  • Fluent in English
  • Great personality
  • Customer service mindset
  • Experience in Dental field working for US client based

    Janie offers performance increase, health allowance, and incentive bonuses for our remote team members.

Janie

About Janie

Janie saves healthcare practices time and money by fully automating office operations. Our digital workers power and simplify workflows in billing, AR, insurance verification, prior authorization, and patient care coordination.

We're hiring!

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Unknown
Year Founded
2024
Website
janie.ai
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