Step into the heart of Oklahoma City and join our star-studded team at the Sheraton Oklahoma City Downtown Hotel, part of the Crescent Hotels & Resorts family. We're all about crafting unforgettable experiences for our guests and celebrating our associates as the shining stars they truly are. If hospitality is your passion, we've got the perfect stage for you to shine!
Picture this: You're at the epicenter of OKC's buzzing downtown, where the energy of the city's thriving cultural scene meets the charm of Southern hospitality. Your workplace, the Sheraton Oklahoma City Downtown Hotel, is a beacon of refinement and comfort for our guests, and an enriching environment for you. Here, you're more than an employee; you're part of a family that cherishes diversity and champions individuality.
At Sheraton Oklahoma City Downtown Hotel, we believe in rewarding your dedication and zeal. We offer:
As our Guest Service Representative, you're the maestro conducting the orchestra of a perfect stay. From welcoming guests with a warm smile, managing check-ins smoothly, to fulfilling requests with a touch of magic, every move you make strikes a chord of delight. You don't just handle keys and reservations; you architect memorable experiences, crafting every moment with care.
You're a natural at delivering unforgettable experiences. You're a collaborator, a problem-solver, and a multitasker. Your impeccable organization and time management skills shine in everything you do. You're looking for a role that offers variety, one where you get to work different shifts, including days, evenings, and weekends, to suit your personal schedule.
Crescent Hotels & Resorts values diversity and inclusion. We are committed to fostering open, honest dialogues about race, equity, and diversity. By examining our beliefs and behaviors, we drive change through training, recruiting, and promoting diverse talent. Our goal is to create a workplace where you feel respected and valued, just like the guests we serve.
So, ready to bask in the glow of the Sooner State, while igniting your career in hospitality? Welcome to the Sheraton Oklahoma City Downtown Hotel - the place where You Belong. We Care. Shine Bright.

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.
Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.
At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.