Job Type: Full-time, with flexibility to work other days as needed
Salary: $18.00 per hour with the opportunity to grow into $20.00 per hour
Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.
About the Company
Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 2,500 providers throughout our 20+ locations, and we are continuing to grow!
About the role
The Provider Support Specialist (PSS) serves as first-tier support for provider members, providing a high level of customer service and follow-through for the administrative tasks for their independent businesses. They will build and maintain a working and professional relationship with providers in their locations, as well as participate in company-wide workflows geared toward supporting the entire provider group. They will become an expert on all relevant administrative needs of the providers they serve and will provide a high level of customer service to providers and the clients they serve. The PSS will be a supportive driver for the growth of the company as the providers’ ability to practice productively and efficiently will contribute greatly to the company’s success.
This role will work independently in‑office, serving as the on‑site point of contact with support from a remote manager. This is a great opportunity for someone who enjoys autonomy and is eager to grow into increased responsibility and leadership as the office expands.
We’re seeking a reliable, organized professional to manage day‑to‑day office operations and deliver excellent customer service.
Primary responsibilities
Requirements
What you’ll need to be successful
Benefits
We provide our full-time employees with:
We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!
It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.
Job Type: Full-time, with flexibility to work other days as needed
Salary: $18.00 per hour with the opportunity to grow into $20.00 per hour
We’re Mindful Support Services, founded in 2011 with a mission to create access to mental health in our community. We serve a diverse group of mental health clinicians with tools to build their own successful businesses in a sustainable and mindful way.
Services include lead generation and marketing; administrative and practice management support; billing and accounting.
We are unique in that we put mental health providers in the driver’s seat, while providing a full service experience for them and the clients they serve. We believe that in order for clinicians to avoid burnout and provide the best treatment for their patients, they need high quality support, better reimbursement, and an environment they feel good in and about.
We started this business because we believe there is a better way to provide mental health services to the community at large, and we will continue to add Mindful Therapy Group locations and build our virtual therapy program as long as there are providers looking to build something with us and clients are getting the help they need and deserve. Currently serving Arizona, Nevada, Oregon, Colorado and Washington.
