SharpContra

Front Counter Associate

SharpContra  •  $36k - $41k/yr  •  Lawrence, MA (Onsite)  •  13 days ago
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Job Description

At Lumina Agency INC, we are committed to excellence, efficiency, and teamwork. We take pride in creating a professional and supportive work environment where employees can develop their skills, contribute to meaningful operations, and grow within the organization. We value dedication, reliability, and a strong work ethic, offering opportunities for individuals who are eager to build a rewarding career.

Lumina Agency INC is seeking a professional and customer-focused Front Counter Associate to serve as the first point of contact for visitors and clients. This role is ideal for individuals who enjoy interacting with people, maintaining an organized workspace, and ensuring smooth day-to-day front counter operations.

The Front Counter Associate will assist customers, provide information, process requests, and support administrative functions while delivering outstanding customer service.

Responsibilities

  • Welcome customers and visitors in a professional and friendly manner.
  • Assist clients with inquiries, requests, and general information.
  • Answer and direct incoming phone calls appropriately.
  • Maintain an organized and professional front counter area.
  • Process customer transactions, forms, and documentation accurately.
  • Schedule appointments and coordinate basic administrative tasks.
  • Handle incoming and outgoing correspondence.
  • Support internal teams with clerical and operational duties.
  • Maintain accurate records and update information as needed.
  • Ensure a positive customer experience during every interaction.

Qualifications

  • Excellent verbal and written communication skills.
  • Strong customer service mindset and professional demeanor.
  • Ability to multitask in a fast-paced environment.
  • Strong organizational and time-management skills.
  • Attention to detail and accuracy.
  • Problem-solving abilities and a proactive attitude.
  • Comfortable using computers and office software.
  • Ability to work independently and as part of a team.
  • Reliable, dependable, and customer-oriented.

Additional Information

  • Competitive salary package ($36,000 - $41,000 annually).
  • Professional growth and advancement opportunities.
  • Supportive and collaborative work environment.
  • Ongoing training and skill development.
  • Stable full-time employment.
  • Opportunity to build valuable customer service and administrative skills.
  • Career development within a growing organization.
  • Positive workplace culture focused on teamwork and success.
SharpContra

About SharpContra

Welcome to SharpContra, where marketing meets mischief, and creativity knows no bounds! We’re not your average marketing firm – we’re a powerhouse of innovative thinkers, trendsetters, and trailblazers who are passionate about helping brands shine in the spotlight.

Who We Are:

At SharpContra, we’re a dynamic team of marketers, designers, strategists, and storytellers united by our love for all things creative. With a blend of expertise, enthusiasm, and a touch of irreverence, we’re here to shake up the marketing world and inject some fun into every project we touch.

Our Philosophy:

We believe that marketing shouldn’t be a chore – it should be an adventure! That’s why we approach every project with a sense of curiosity and playfulness, always ready to explore new ideas and push the boundaries of what’s possible. Whether we’re crafting a killer campaign or designing a jaw-dropping brand identity, we’re committed to delivering results that make both our clients and us proud.

What Sets Us Apart:

Innovation with Attitude: We’re not afraid to think outside the box – in fact, we’ve never even seen the box! With a bold approach to creativity and a penchant for the unexpected, we’ll help your brand stand out in a sea of sameness.

Passion for Collaboration: We believe that the best ideas are born from collaboration. That’s why we work closely with our clients every step of the way, ensuring that their vision is brought to life with precision and flair.

Results-Driven Excellence: While we love to have fun, we take our work seriously. Our team is dedicated to delivering measurable results that drive growth, engagement, and – most importantly – smiles.

Industry
Marketing & Advertising
Company Size
1-10 employees
Headquarters
Austin, Texas
Year Founded
2019
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