Job Description

Service Coordinator

Join the APCCO team as a Service Coordinator, where you'll play a central role in keeping our field service operations running smoothly. This is a great opportunity to build a career in a specialized and essential industry with a team that values collaboration and professional growth.

What You'll Do:

• Coordinate day-to-day scheduling for Service Technicians, managing communication between customers, technicians, and internal team members to keep everyone informed and on track
• Support ongoing customer needs by maintaining preventative maintenance contracts, coordinating repair estimates, ordering parts, scheduling work, and processing customer billing
• Maintain customer documentation in compliance with ammonia refrigeration regulations based on geographic requirements
• Contribute to a collaborative, positive, and professional team environment

Role Structure:

You'll be primarily focused in one of three areas while cross-trained to support all functions as business needs arise:

• Tech Dispatch / Customer Interaction
• Service Quotes
• Parts Ordering & Inventory

Qualifications:

• Bachelor's degree preferred, or equivalent combination of education and experience

Compensation: $50,000 – $60,000 annually

We offer a competitive benefits package including medical, dental, vision, and life insurance coverage, a 401(k) with up to 5% company match, and a variety of supplemental benefits available to fit your needs.

Locations: Fresno, CA

Schedule: Monday–Friday, standard business hours, with some on-call availability.

APCCO is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Reasonable accommodations are available to applicants with disabilities upon request.