transcosmos Europe

French-Speaking Customer Success Specialist

transcosmos Europe  •  Hungary (Remote)  •  2 months ago
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Job Description

Passionate about customer success and growth? Join our international team and help clients maximize the value of our solutions!

Please note that although this is a remote position, the work must be performed within Hungary!

What You’ll Do

  • Build strong customer relationships and drive success
  • Handling customer support through phone and email channels, responding to general inquiries as well as questions related to contracts and invoices.
  • Supporting customers and local teams with contract administration and invoice-related tasks, along with related customer service activities.
  • Conduct proactive outreach campaigns.

Requirements

What You Bring

· Strong communication skills in English (B2) and French (C1)

  • Experience in Customer Success, Account Management, or BPO
  • Customer-focused mindset with excellent communication skills
  • Proactive, organized, and tech-savvy (SAP/Salesforce is a plus)

Benefits

At Transcosmos, you’ll find a supportive team environment with real opportunities to grow.

    • Paid training
    • Competitive salary
    • Cafeteria benefits
    • Medicover

Please note that although this is a remote position, the work must be performed within Hungary!

transcosmos Europe

About transcosmos Europe

51 years since our foundation in 1966, transcosmos has always stayed true to its management philosophy – “Elevate clients’ competitiveness by building a superior business process through uniting people and technology”

Today, transcosmos offers BPO services, that help clients maximise their profits, through our 172 bases across 31 countries, with the main focus on Asia, whilst continuously pursuing operational excellence.

As the only Asian and Japanese service provider with this level of global scalability and local market expertise, transcosmos aims to be the “Global Digital Transformation Partner” for our clients, supporting their transformation by leveraging digital technology.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Bletchley, GB
Year Founded
1991
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