Uniting People

French Speaking Coordinator

Uniting People  •  £27k/yr  •  Newcastle, GB (Onsite)  •  2 months ago
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Job Description

Newcastle-under-Lyme - office based

Salary up to £27,000 DOE

20 days plus Bank Holidays

Monday - Friday 8am-4pm, 8.30am-4.30pm or 9am-5pm

Our client helps to drive top and bottom-line growth by delivering the very best pre- Programme support and an effortless customer experience.

The French Speaking Coordinator is a critical role within the Event Operations team. The role supports the successful execution of contracts and contract logistics associated with training events. The coordinator schedules the timely and accurate distribution of communications with attendees and commissioners. The coordinator will be the pivotal link between Sales, Customer Care, Event management, training delivery & Finance to assure participants are enrolled in Programmes and enjoy a positive training experience.

Coordinators demonstrate competence while using the companys Customer Engagement (CE) management system and demonstrates thorough knowledge of programmes, policies, and procedures.

The Role:

  • Operational Point of Contact for Commissioners prior to training
  • Completing Pre-Course Event Information
  • Completion and processing customers workbook orders
  • Complete Sales Contracts process
  • Responsible for Programme Implementation
  • Support Sales teams with process improvement
  • Data management
  • Maintaining, updating sales and customers records
  • Liaise with other departments on administrative matters
  • Proficiency in Customer Engagement system

Candidate Requirements:

  • Fluent in both written and spoken French language
  • Excellent English language written and verbal communication skills
  • 2+ Years Experience preferrable but not necessary
  • Expert in Excel
  • PC Literate
  • Working knowledge of computerised CRM system preferably Microsoft Dynamics
  • Confident on the phone
  • Process driven
  • Key eye for detail
  • 5-GCSE Include English & Mathematics
  • Diploma / Degree Business administration preferred
  • Problem solving
  • Customer Focus
  • Conflict management
Uniting People

About Uniting People

Uniting People blends decades of expertise with unwavering determination, zeal and dynamism to cultivate robust client relationships.

As a well-funded recruitment enterprise (Plimsoll rated: STRONG), we are forged by a seasoned senior leadership team and backed by a visionary founder renowned for shaping thriving recruitment ventures over the past twenty years.

Our bespoke approach empowers you to effectively delegate the recruitment challenge, ensuring the acquisition of top-tier talent to propel your business towards its goals.

Currently serving clients in the UK, our vision extends to providing our services throughout Europe.

Uniting People collaborates with PE/VC backed fast-growth, entrepreneur-led SMEs, as well as some of the world's largest and most renowned corporations.

Drawing from our collective expertise, we specialise in recruiting for your entire head office spectrum, focusing on emerging technology, sales, contact centre, operations, finance, marketing and more.

Tailored solutions guarantee seamless integration as an adjunct to your HR department, fostering the development of your company's most vital asset – your workforce!

We uphold values of inclusivity, transparency, accountability, open-mindedness and diversity.

Driven by a passion for achieving exceptional outcomes, we thrive on crafting custom-tailored solutions.

We empower our teams to make impactful, future-oriented decisions, with the well-being of our colleagues and communities as a paramount concern.

We have a Google 4.9 rating and we are proud to be an FCSA recruitment partner.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Stoke on Trent, GB
Year Founded
2006
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