Job Description

Do you speak fluent French and enjoy professional conversations with business contacts?

Join our international team and support leading B2B organizations through high-quality customer engagement, lead generation, market research, and appointment-setting projects. Work remotely from Spain with flexible hours and attractive freelance conditions.

About the Role

We are looking for enthusiastic French-speaking Freelance Customer Engagement Specialists who enjoy connecting with people, gathering information, and creating opportunities for our clients.

Our client supports international companies with:

• Lead generation and qualification
• Appointment setting
• Market research projects
• Customer and prospect outreach
• Data validation and database enrichment
• Customer satisfaction and follow-up campaigns

This is not a hard-sales role. The focus is on building professional relationships, gathering valuable information, and helping clients connect with the right people.

Responsibilities

As a Customer Engagement Specialist, you will:

• Contact companies and professionals by telephone.
• Identify opportunities and qualify potential leads.
• Conduct market research and information-gathering activities.
• Schedule appointments for sales and business development teams.
• Validate and enrich customer data and CRM records.
• Accurately document conversations and outcomes.
• Represent our clients in a professional and positive manner.

Your Profile

• You enjoy talking to people and building rapport.
• You are proactive, solution-oriented, and self-motivated.
• You communicate professionally and work accurately.
• You value long-term relationships and excellent customer experiences.
• You enjoy working independently while being part of a collaborative team.

Requirements

• Availability of at least 20 hours per week.
• Excellent French language skills, spoken and written.
• 🇬🇧 Good command of English.
• 💻 Reliable internet connection and suitable home-office environment.
• 📞 Strong communication and telephone skills.
• 🔑 Independent, flexible, and results-oriented working style.

🎁 What We Offer

• 🕘 Flexible working hours from Monday to Friday.
• 💶 Competitive freelance compensation.
• 🌍 Fully remote work within Spain.
• 🤗 A friendly, ambitious, and international team.
• 📈 Opportunities to develop professional skills and gain experience across various industries.
• 🎓 Coaching, support, and continuous development.

📍 Location

💻 Remote freelance position based in Spain

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