Sutherland

French customer service advisor

Sutherland  •  Cairo, EG (Onsite)  •  2 months ago
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Job Description

de l'entreprise

Customer Service Specialist – French Account

📍 Location

On-site in New Cairo

🕘 Job Type

Full-time

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Main Responsibilities

  • Answer customer questions and provide support
  • Resolve issues politely and efficiently
  • Communicate clearly with customers over the phone
  • Ensure customers feel valued and satisfied
  • Work with the team to deliver great service

Qualifications

✅ Requirements

  • Fresh graduates or college dropouts can apply
  • Good communication & customer service skills
  • Fluent English (B2–C1)
  • Positive attitude and willingness to learn
  • Strong listening & problem-solving skills
  • Team player
  • Ability to work night / overnight shifts

Informations supplémentaires

🎁 Benefits

  • Attractive salary
  • Fully paid training
  • KPIs paid during the first 3 months
  • Social & medical insurance
  • Free transportation
  • Overnight shift allowance
  • Career growth and promotion opportunities

📩 How to Apply

Send your CV to:

rania.sekik@sutherlandglobal.com

Sutherland

About Sutherland

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.

For Enterprises, these are key factors of success. For us, they’re our core expertise.

We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering services – the foundation that powers rapid innovation and scalable business transformation.

We’ve created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as-a-service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don’t just enable change — we engineer digital outcomes.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Pittsford (Rochester), NY
Year Founded
1986
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