Job Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Translate operational and commercial freight data into meaningful, actionable performance insights.
• Influence decision‑making by partnering with Sales, Operations, Product, and IT stakeholders.
• Contribute to smarter reporting and performance improvements that deliver real business impact

At Qantas, we understand our priorities and what needs to be delivered, taking the initiative to keep things moving. Navigating through our complex work environment, we bring teams and individuals together to deliver on our customers’ expectations.  

Taking ownership is critical. Whether we’re working individually or as a group, we challenge ourselves to make progress and deliver results. We won’t settle for anything less than the best outcome.

As a Freight Performance Analyst, you will play a key role in delivering customer, product, and commercial performance insights across the Qantas Freight portfolio. You will work with operational and commercial data to translate performance outcomes into clear, practical insights that support decision‑making, service improvement, and customer outcomes.

Working closely with Sales, Account Managers, Operations, Product, and IT teams, you will support major freight customers and contracts end‑to‑end. The role includes portfolio‑wide performance reporting, regular insight delivery for internal stakeholders and external customers, and contributing to improvements in reporting, governance, and efficiency. Your role will see you specifically support key strategic customer contracts for domestic and international.

To be successful, you’ll have:

• A strong analytical mindset and confidence working with data to produce meaningful insights
• Identify and assist implement continuous improvement opportunities
• Ideally from a freight, logistics, aviation, or supply chain environment
• The ability to communicate performance results clearly, both in writing and in presentations
• Solid Microsoft Excel and PowerPoint skills, with experience producing reports or insight packs
• A proactive and organised approach, balancing routine reporting with ad‑hoc analysis
• Partnered with business stakeholders to make insightful commercial recommendations aligned to strategic objectives
• The ability to work across multiple disciplines to develop appropriate and insightful analytical reports aligned with stakeholder requirements
• A high level of attention to detail and accountability for data accuracy and reporting quality

Qantas are equal opportunity employers, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close Monday 6th April 2026