Job Description

DP World is seeking a dynamic Freight Ocean Operator to join our team in Rotterdam, NL Embrace the challenge and be a part of our journey to revolutionize the world of trade and logistics. In this role you will be responsible for planning, organizing, directing and controlling the initiatives of the Regional Freight Forwarding Operations, while driving key initiatives and operational excellence.

How you will contribute:

• Manage file creation and all services associated with freight forwarding and logistics.
• Coordinate workflow with the GSC – Global Shared Centre.
• Proactively update customers of shipping progress and share important market updates.
• Assist with account start-up. Liaison with sales to ensure required documentation/information needed for the SOP are provided.
• Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing.
• Assist clients in their day-by-day requests related to export/import documentation to ensure proper execution of the transportation files.
• Provide clients with complete Sailing details to ensure proper flow of information is guaranteed.
• Liaise with Ocean lines to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files.
• Liaise with DPW internal Network and external Partner Agents to guarantee the best possible service assistance.
• Act quickly upon possible emergency situations that may arise within the life of an Ocean file.
• Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload.

What you will bring:

• Degree in logistics/supply chain or a similar discipline
• Minimum 2 years’ experience in Freight Forwarding industry with a focus on Ocean Freight
• Ability to drive strong execution of initiatives, ensuring that the Countries get things right the first time through questioning, analyzing, planning and follow-up
• Ability to prioritize multiple tasks to meet various deadlines
• Intermediate computer skills with a proficiency in MS Office (Outlook, Word, Excel & PowerPoint
• Strong analytical skills including ability to analyze numbers and attention to detail
• Excellent command in English, and Dutch is a plus.

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