Job Description
Location:Grapevine,TX
Additional Incentive: Eligible for an incentive program offering 8% commission on Gross Profit from new and expanded business, capped at $500,000 annually.
About GLOVIS America, Inc.
GLOVIS America, Inc. is a leading third-party logistics provider headquartered in Irvine, CA. Since 2002, we have delivered innovative transportation and supply chain solutions throughout the U.S., Canada, and Mexico. We support the automotive, freight forwarding, parts distribution, used car, and fuel industries through operational excellence and advanced logistics technology.
The Director – Global Business Development is responsible for driving strategic sales growth and business development efforts across multinational accounts throughout the United States. This role focuses on securing new 3PL/TPL business opportunities, expanding existing client relationships, and delivering customized global logistics solutions. The ideal candidate is a results-driven sales leader with extensive experience managing complex logistics programs, global RFQs, and cross-functional customer engagements.
Qualifications & Skills
Required Qualifications
• Bachelor’s Degree
• 8–12 years of experience in Supply Chain Management and Freight Forwarding
• 1–3 years of supervisory experience
• Strong understanding of freight forwarding, transportation, warehousing, and logistics solutions
• Experience developing business strategies and leading new business initiatives
• Proficiency with Microsoft Office and business applications
Preferred Qualifications
• Master’s Degree
• 10–15 years of business management and business development experience
• 4–7 years of supervisory experience
• Korean language communication skills
Skills
• Strategic sales and business development
• Global account management
• Supply chain and logistics expertise
• Contract negotiation and RFQ management
• Financial and KPI analysis
• Relationship building and executive-level communication
• Project leadership and cross-functional collaboration
• Customer onboarding and operational implementation
Key Responsibilities
Business Development & Sales
• Develop and secure new multinational customer accounts requiring cross-border and multi-modal logistics solutions
• Lead business development activities from prospecting and lead generation through contract negotiation and closure
• Identify opportunities to expand market share, revenue, and gross profit across logistics service offerings
• Drive upselling initiatives across freight forwarding, drayage, warehousing, and related services
• Lead global RFQ responses and pricing strategy development
Account Management & Customer Relations
• Serve as the primary point of contact for key global clients
• Develop long-term account strategies focused on growth, innovation, and customer retention
• Deliver performance reviews and business updates to customers
• Monitor customer satisfaction and implement continuous improvement initiatives
• Support issue resolution and act as an escalation point for complex customer concerns
Strategic Planning & Operations
• Design customized logistics solutions aligned with customer supply chain requirements
• Collaborate with global headquarters, regional offices, and operational teams to execute customer programs
• Lead implementation and onboarding of new accounts, including system integration and SOP development
• Monitor operational performance metrics, service levels, and financial results
• Identify business risks and implement mitigation strategies to ensure service continuity
Leadership & Collaboration
• Partner with internal stakeholders to enhance service offerings and support strategic growth initiatives
• Provide market intelligence and industry insights to support business decisions
• Train and support operational teams on customer requirements and service expectations
• Represent GLOVIS America during executive-level customer meetings and business reviews
• Perform additional duties as assigned
Benefits & Perks
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Vacation, Holidays & Sick Time
• Flexible Spending Accounts (FSA)
• Life Insurance, AD&D, STD & LTD Coverage
• Hospital & Critical Illness Insurance
• Wellness Program & Gym Reimbursement*
• Tuition Reimbursement*
• Referral Bonus Opportunities*
• Discretionary Bonus Opportunities*
• Auto Allowance*
• Employee Appreciation Events & Team Activities*
*Benefits may vary by location and company policy.
Physical & Work Environment Requirements
• Ability to sit and work at a computer for extended periods
• Frequent use of computers, phones, and office equipment
• Ability to stand and walk throughout the workday as needed
• Exposure to indoor and outdoor work environments
• Occasional exposure to dust, fumes, and vehicle operating environments
• Up to 10% domestic travel may be required
• Communication primarily conducted through phone, email, and virtual meetings
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.
Equal Employment Opportunity
GLOVIS America, Inc. is an Equal Opportunity Employer committed to maintaining a diverse and inclusive workplace. Employment decisions are made without regard to race, religion, color, national origin, ancestry, age, disability, medical condition, marital status, sex, gender identity, sexual orientation, veteran status, military status, political affiliation, or any other protected status under applicable federal, state, or local law.
