Job Description

• Supervise and ensure all export and import processes run smoothly and comply with applicable regulations and company procedures.
• Manage and monitor custom clearance processes, including export-import documentation and coordination with Customs (Bea Cukai) and related authorities.
• Handle and resolve operational issues at the port, including coordination with shipping lines, forwarders, and terminal operators.
• Verify export and import documents such as invoices, packing lists, bills of lading, and other required permits.
• Ensure shipment schedules are met and maintain strong relationships with vendors, agents, and other external partners.
• Lead, guide, and supervise the export-import team to achieve operational goals efficiently.
• Prepare regular reports and evaluations related to export and import activities for management review.

Requirements:

• Minimum Bachelor's degree (S1) in Logistics, Management, or a related field.
• At least 3 years of experience in export-import operations, preferably in logistics or manufacturing industries.
• Has PPJK or other custom clearance certificate will be a plus point
• Able to speak in English, and fluent in Mandarin will be a plus point
• Proven experience in handling custom clearance, customs processes, and port-related issues.
• Strong knowledge of export-import regulations, documentation, and INSW systems.
• Excellent communication and coordination skills with government institutions and external partners.
• Proficient in computer applications (Excel, logistics systems, and reporting tools).