Job Description

NHS Trade has an opportunity for someone to join our team as Freight Expeditor at our Beresfield branch.

Who We Are

NHS are a local, family-owned company, with a long history in the Newcastle and Hunter region. We have branches in Lambton, Cardiff and Beresfield, servicing tradies and serious renovators. We strive to be the region's best supplier of building materials.

We offer great products and great service which reflect our core values of:

• We are safe
• We are dependable
• We are family
• We are the easiest part of the customer's day

About The Role

We are seeking a highly organised and customer-focused Freight Expeditor to coordinate the efficient scheduling and delivery of customer orders across our Beresfield branch.

Reporting to the Freight Manager, this role plays a critical part in ensuring customer deliveries are planned, coordinated and communicated effectively to support a dependable customer experience.

You will work closely with our freight team, sales team, warehouse and yard operations to ensure deliveries are completed safely, efficiently and on time.

Key Responsibilities

• Coordinate and schedule customer deliveries to maximise fleet utilisation and operational efficiency
• Maintain effective communication with customers regarding delivery timing and updates
• Liaise closely with drivers, warehouse and sales teams to ensure orders are accurately prepared and dispatched
• Monitor daily delivery schedules and proactively manage changes, delays and customer requirements
• Ensure transport documentation, delivery paperwork and system records are accurate and up to date
• Support a strong safety culture across all freight activities and comply with NHS WHS requirements
• Build strong working relationships with internal teams and external customers
• Identify opportunities to improve delivery performance, customer service and operational efficiency

About You

You are organised, proactive and thrive in a fast-paced environment where communication and attention to detail are critical.

You will bring:

• Previous experience in a logistics, transport, dispatch, scheduling or customer service environment
• Strong organisational and time management skills with the ability to manage competing priorities
• Excellent communication skills and the ability to build effective working relationships
• A customer-focused approach and commitment to providing exceptional service
• Strong problem-solving skills and the ability to think ahead and adapt to changing circumstances
• Good computer literacy and confidence using business systems
• A proactive and dependable approach to work
• A current NSW Driver Licence (Provisional or above)

Employee Benefits

• Your birthday off every year as our gift to you
• Annual health & wellbeing support, including a wellness rebate and Employee Assistance Program (EAP)
• Reward and recognition programs
• Discounts on products and services through our partners and associations
• Access to ongoing training and development opportunities
• Regular staff social events and workplace giving opportunities

NHS respectfully advises that all roles are subject to ongoing random Drug and Alcohol testing. Pre-employment checks including a pre-employment medical, drug & alcohol screening, reference checks and background check will form part of the recruitment process.

How to Apply

You can hit the apply button on this ad. Alternatively, if you would like to know more about us, check out our Careers Page and apply on our website at https://www.nhs.trade/careers.