Job Description
We are seeking an organized, detail-oriented Freight Coordinator to join our logistics team. In this role, you will act as the central link between our clients, carriers, and warehouses, managing the day-to-day lifecycle of inbound and outbound shipments. The ideal candidate thrives in a fast-paced environment, excels at communication, and has a proven track record of solving complex transit problems on the fly. If you are passionate about supply chain efficiency and love keeping things moving, we want to hear from you!
Location: Houston, TX 77020
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Pay: $20.00–$22.00 per hour, depending on experience
Job Type: Full-Time
Responsibilities
- Coordinate Cargo Movement: Plan, schedule, and track daily inbound and outbound shipments across various modes (LTL, FTL, Air).
- Carrier Management: Dispatch carriers, negotiate competitive spot rates, and schedule strict pickup and delivery appointments.
- Real-Time Tracking: Monitor shipment statuses actively, proactively addressing transit delays or customs bottlenecks, and updating clients immediately.
- Documentation & Compliance: Create and audit essential shipping paperwork, including Bills of Lading (BOLs), commercial invoices, and packing slips.
- Problem Resolution: Resolve freight issues, including missed appointments, cargo shortages, and filing claims for damaged goods.
- Data Integrity: Maintain accurate, up-to-date logs of freight rates, delivery statuses, and carrier compliance metrics in our TMS/ERP database.
- Financial Auditing: Review and cross-reference carrier invoices against original quotes to ensure billing accuracy before submitting them to accounting.
Qualifications & Skills
- Experience: 1–3 years of experience in freight routing, logistics, dispatching, or freight brokerage.
- Education: High school diploma or verified equivalent required; a degree in Supply Chain, Logistics, or Business is a strong plus.
- Software Savvy: Proficiency with Transportation Management Systems (TMS), ERP platforms, and Microsoft Office (especially Excel).
- Communication Master: Excellent phone presence and written communication skills to handle high-stakes driver and client interactions.
- Problem Solver: Ability to make fast, analytical decisions under pressure when transit plans fail.
- Detail-Oriented: Exceptional multi-tasking skills with the ability to manage dozens of moving shipments simultaneously without missing a detail.