Job Description

· Customs Operations: · Oversee and manage all import and export customs clearance processes. · Ensure full compliance with customs laws, regulations, and company policies. · Verify and approve all customs documentation, permits, declarations, and shipping records. · Coordinate with customs brokers, freight forwarders, and logistics partners. · Resolve customs-related issues, delays, or disputes with authorities. · Freezone Management: · Manage daily operations within the freezone, ensuring adherence to freezone rules and regulations. · Supervise the movement of goods in and out of the freezone (inbound, outbound, transshipment). · Maintain accurate records of inventory, bonded materials, and restricted items. · Handle all freezone approvals, renewals, and compliance audits. · Government Relations: · Act as the main point of contact with customs officials, freezone authorities, and other governmental entities. · Stay updated on all regulatory changes and ensure timely implementation. · Represent the company in inspections, audits, and official meetings. · Documentation & Compliance: · Ensure accuracy of all customs and freezone documentation. · Develop and maintain internal compliance procedures and SOPs. · Conduct regular audits to ensure adherence to regulations and minimize risk. · Prepare periodic reports on customs duty, exemptions, violations, and operational performance. · Leadership & Coordination: · Lead and supervise the customs and freezone team. · Provide training on customs regulations and compliance processes. · Collaborate with Supply Chain, Logistics, Finance, and Operations teams to optimize workflows

Requirements

Job Requirements:

· Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field. · Minimum 5–8 years of experience in customs and freezone operations. · Strong knowledge of customs codes, HS classification, and local/international trade regulations. · Experience dealing with customs authorities and freezone entities. · Excellent communication, negotiation, and problem-solving skills. · Strong leadership and ability to manage multiple stakeholders. · Proficiency in ERP systems and documentation platforms.