Everience Benelux

Freelance IT Support Engineer (m/w/d)

Everience Benelux  •  Meyrin, CH (Onsite)  •  15 days ago
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Job Description

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.

With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability.

Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data.

In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities.

You will work on a high‑end industrial production site specialized in luxury textile manufacturing.

The environment is production critical, where IT reliability and responsiveness are essential to support daily operations and business users.

Scope:

You will be fully on site, integrated into the local IT team, supporting production teams as well as office‑based staff working on the site.

Key Responsibilities:

  • Provide Level 1 & Level 2 IT support on site
  • Support production IT systems and standard IT environments
  • Troubleshoot incidents impacting production and operations
  • Deploy, configure, and maintain workstations, peripherals, and devices
  • Support users in a Windows and Microsoft 365 environment
  • Manage tickets, documentation, and basic IT procedures
  • Contribute to service continuity and continuous improvement

Qualifications

Requirements :

  • 4–6 years of experience in IT support / infrastructure / workplace roles
  • Experience in an industrial or production environment is a strong plus
  • Good knowledge of:
      • Windows 10 / 11
      • Microsoft 365
      • Active Directory / Entra ID
  • Hands‑on, proactive, and eager to learn
  • Strong team spirit and service mindset
  • Fluency in English is mandatory
  • French proficiency is required for on‑site collaboration

Additional Information

All our positions are open to both women and men and are, of course, open to people with disabilities.

Everience Benelux

About Everience Benelux

Everience is an international consulting group delivering AI-augmented digital services. It combines expertise in digital transformation, artificial intelligence and data-based value creation, enabling companies to harness the potential of AI to support their businesses. With a 4,000-strong workforce in France and around the world, the group helps its clients to transform their user experience and to secure and leverage their data, devising new applications and co-creating the businesses of tomorrow. Everience places the augmented employee at the heart of its approach, in accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace. Our ambition is to build our future in an “symbiotic age” where AI enhances human capabilities, and technology sustainably supports business performance and the aspirations of individuals.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Brussels, BE
Year Founded
Unknown
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