In order to strengthen our international team, we are now looking for highly communicative freelancers for our Dutch speaking customer care team. Zenith Quality Services Ltd. (ZQS) offers international companies professional support in their daily business operations, particularly focused on secretarial services, customer reception and phone management.
As a Freelance Call Center Agent, you are the first contact person for many small and medium-sized companies. You greet customers' callers in a friendly and competent manner, take down call back requests or put calls through, make appointments, take orders and provide information.
You speak and write Dutch at a native level.
You have good written and spoken English skills.
You have a valid VAT ID No (Ust ID).
You have a lockable separate room where you can work undisturbed.
You have very good communication skills and a friendly, helpful nature.
You can adapt to different work processes and handle your PC in an experienced manner.
High speed internet connection (min. 25 Mbps Download, min. 5 Mbps Upload)
PC or laptop with Windows10 or Windows11 (activated and licensed) or macOS (Big Sur, Monterey, Ventura)
Cable-based fixed-line technology: VDSL, Cable (DOCSIS) or Fiber
CPU: Minimum 4 physical cores at 2 GHz or higher
Memory: Minimum 8 GB RAM
Storage: At least 100 MB of free local disk space
Screen size of 24 inches, Resolution of 1080p or higher
Keyboard, mouse, and a USB headset for calls and meetings
✅Comprehensive onboarding and training
✅ 100% work from home
✅ Dedicated contact person during peak hours
✅ Flexible working hours
✅ Reliable monthly payments
✅ Long-term cooperation instead of short-term projects
✅ Guaranteed minimum hours
We enable our customers to operate anytime from anywhere, and we give them the freedom to focus on what really matters for them. We do this by offering smart and reliable solutions in the fields of remote secretary services, call answering, prestige and collaboration offices, virtual offices and digital workplaces.
Being a good partner calls for reliability and stability. Everything we do is based on clear values and standards:
Reliable
Thanks to our extensive experience stretching back more than two decades, our thoroughness and our efficiency, our customers are able to place their full trust in us.
Caring
Our empathy for the needs and wishes of our clients, our commitment to them and our desire to support them in the best possible way are what make us truly caring.
Smart
Enabling others to grow and succeed calls for solutions that go beyond the everyday.
Since our beginnings we have been open and curious, always ready to question the familiar. That makes us particularly creative and innovative. Indeed, our ambition is to lead and shape our entire industry.
