Job Description

Miele Customer Expert – Relocate to Athens, Greece!

Ready to take your career abroad, experience life in Greece, and strengthen your professional profile with a global brand?
Join the Miele Customer Experts team in Athens!

Whether you dream of sunny weekend escapes, improving your language skills, or adding strong global experience to your CV, this role offers the perfect balance between lifestyle and career growth.

With Miele, one of the world’s most respected premium appliance brands, you’ll be part of a team living by the motto “Immer Besser”, always better. And that includes helping you grow.

What the role is about

You’ll support Dutch-speaking Miele customers while working in a Dutch-speaking team in Athens. Your mission is simple: help people get the most out of their products and provide a smooth, professional experience every time.

It’s a role where you’ll learn fast, develop valuable customer expertise, and strengthen your communication skills across multiple channels.

Your daily tasks include:

• Helping customers via email, chat, and phone
• Advising users on how to properly use Miele appliances
• Resolving complaints by understanding the issue and finding solutions
• Processing refunds, exchanges, and adjustments
• Supporting customers with placing orders
• Following up to ensure every case is fully resolved

Requirements

What you bring

• Fluency in Dutch + solid English skills
• Strong communication and active listening abilities
• A problem-solving mindset
• Experience in customer support or troubleshooting is a plus
• Interest in household appliances or premium brands is welcome
• Comfortable using digital tools
• A positive attitude and a willingness to grow in an international environment

Benefits

Why this opportunity stands out

This isn’t just another customer support job. It’s a chance to build a truly global career while experiencing life in one of Europe’s most beautiful countries.

What’s included:

• Full relocation support: flight tickets, 4 weeks of hotel stay, and assistance with finding housing — all covered
• Competitive salary + 2 extra monthly salaries per year
• Health insurance & discounts
• Full training by certified Miele instructors
• Great opportunities for professional growth and internal development
• Free online Greek language courses
• Modern office with relaxed break areas
• A multicultural, inclusive workplace certified as a Great Place to Work

With our client in Greece, people come first. Equality, inclusivity, and human-centered growth are at the core of their culture — meaning you’ll be joining a team that supports you both personally and professionally.