Apple is seeking an experienced Fraud Manager to manage and execute risk and fraud prevention measures for the Apple Pay and Apple Wallet platforms across the Greater China, Australia, New Zealand and South East Asia (GCANZSEA) region.
Based in Sydney, you will be a pivotal member of the GCANZSEA Business Operations team. This is a key externally-facing role, requiring you to build and maintain strong relationships with a diverse range of partners—including banks, transit operators, and payment networks. You will be their primary contact for fraud prevention, guiding them from initial onboarding to long-term operational success, while also collaborating closely with Apple's internal global technical, business, and fraud teams.
Our team is responsible for launching and managing these partnerships, with a focus on maintaining key performance metrics, minimising fraud and ensuring seamless day-to-day interactions. We operate in a dynamic, evolving environment and seek proactive individuals who are ready to take a hands-on approach to help us achieve our ambitious goals.
Significant experience in a fraud prevention role at a card issuer or payment scheme.
Deep knowledge of the payments ecosystem, including various payment networks, fraud detection technologies, and emerging trends.
Demonstrated success in managing and optimising counter-fraud operations and processes.
Proven experience in a partner-facing role, with the ability to build and maintain strong relationships with external stakeholders.
Highly motivated and self-directed, with a strong sense of ownership and a focus on achieving key business outcomes.
Exceptional analytical and data-driven mindset, with the ability to translate complex information into actionable insights.
Excellent process analysis skills, with the ability to identify inefficiencies and implement meaningful improvements.
Minimum 10 years of relevant experience
We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own.
Apple is an equal opportunity employer that is committed to inclusion and diversity. Visit apple.com/careers to learn more.
